Perla Espino
Des Moines
Summary
Results-driven Assistant Manager with over 3 years of retail experience. Led teams to achieve company objectives by enhancing customer service and leveraging performance reports. Demonstrated ownership and initiative while fostering productive relationships. Skilled in managing goals and developing team capabilities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Co-Manager
Carters Oshkosh
Altoona
11.2025 - Current
- Assisted in managing daily store operations and staff scheduling.
- Oversaw inventory management and coordinated restocking of merchandise to maintain sales floor presentation.
- Collaborated with team to improve customer service, resulting in increased satisfaction levels.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new employees on company policies and procedures effectively.
- Established and implemented procedures for efficient handling of returns and exchanges.
Assistant Manager
Windsor Fashions
07.2022 - 11.2025
- Managed the day-to-day operations of the store
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Trained new employees on customer service standards to enhance customer interactions.
- Maintained inventory levels for display items to optimize store presentation.
- Collaborated with store teams to execute seasonal merchandising strategies effectively.
- Created signage and promotional materials to visually reinforce marketing campaigns.
- Organized store layout, fixtures and visual merchandising standards.
Sales Associate
Stuff Etc
02.2022 - 07.2022
- Assisted customers with product selection and provided excellent service.
- Performed cashier duties, including accepting payments and issuing receipts, to facilitate smooth transactions.
- Collaborated with team members to promptly restock inventory, ensuring product availability.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
Education
High School Diploma -
Saydel High School
Des Moines, IA05.2024
Skills
- Visual merchandising
- Leadership
- Effective Communication
- Time Management
- Attention to detail
- Critical Thinking
- Works well under pressure
- Teamwork
- Active Listening
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Co-Manager
Carters Oshkosh
11.2025 - Current
Assistant Manager
Windsor Fashions
07.2022 - 11.2025
Sales Associate
Stuff Etc
02.2022 - 07.2022
High School Diploma -
Saydel High School