Perla Mendoza Mauro

Manage patient check-in and check-out process.

Manage phone inquiries promptly

Submit medicine refill requests

Verify insurance benefits

Schedule patients

• Greeted customers warmly and made them feel welcome.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

• Provided direct patient care and assistance to healthcare team members.
• Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
• Assisted with daily living activities such as bathing, dressing, and meal preparation.

• Accurately picked orders from shelves and organized them for delivery.
• Attention to detail while ensuring quality control standards are met.
• Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
• Provided feedback on employee performance during training sessions, offering constructive criticism when necessary.

• Created a positive learning atmosphere through effective communication with swimmers and parents.
• Provided swimming instruction to individuals and groups of all ages.
• Updated records of attendance, skill levels achieved and other relevant information for each student.

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Assisted servers in seating guests by escorting them to their tables.
• Greeted guests and gathered information to seat groups or place on waitlist.

• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Cleaned, sanitized and organized the smoothie bar area.
• Maintained knowledge of current smoothie specials and promotions.

• Greeted guests and provided them with party information.
• Organized seating arrangements, decorations, and food supplies.
• Assisted in preparing the entertainment program for the event.