Perla Rodriguez

Placed styles, sizes and colors of product on sales floor to maintain availability for customers.

• Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.

• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Solved customer challenges by offering relevant products and services.
• Prepared merchandise for sales floor by pricing or tagging.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Addressed and resolved customer complaints in polite and professional manner.
• Assisted with inventory counts and stocking of merchandise.