Perla Vargas
Tucson,AZ
Summary
Driven phlebotomist at El Rio Community Health Center, I excelled in enhancing patient satisfaction and office productivity. Leveraging skills in patient care, specimen handling, and multitasking. My approach combines compassionate patient relations with rigorous quality control, significantly contributing to a positive healthcare environment.
Overview
11
11
years of professional experience
Work History
Phlebotomist
El Rio Community Health Center
03.2015 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Medical Office Receptionist
El Rio Health Community Health Center
03.2013 - 06.2015
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
- Collaborated with medical staff to ensure seamless communication and coordination of patient care.
Education
Phlebotomy Certificate -
Pima Community College
Tucson, AZ06.2015
Associate of Applied Science - Business Management
Pima Community College
Tucson, AZ05.2010
High School Diploma -
Amphitheater High School
Tucson, AZ05.2004
Skills
- Patient Care
- Specimen handling
- HIPAA Compliance
- Patient confidentiality
- Quality Control
- Adaptable approach
- Venipuncture Expertise
- Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Decision-Making
- Certified in CPR/AED
- Task Prioritization
Timeline
Phlebotomist
El Rio Community Health Center
03.2015 - Current
Medical Office Receptionist
El Rio Health Community Health Center
03.2013 - 06.2015
Phlebotomy Certificate -
Pima Community College
Associate of Applied Science - Business Management
Pima Community College
High School Diploma -
Amphitheater High School
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