Perlita Grace Novales
Glen Burnie,USA
Summary
Highly motivated and worked for over 8 years of experience in Hospitality Management offering great collaboration skills, interpersonal skills and multitasking abilities, honesty and hard work and can get more opportunities to prove my worth where I can face the challenge and develop my skills with the growth of organizations.
Overview
9
9
years of professional experience
Work History
Front Desk Agent
Live Casino and Hotel
Hanover, MD
08.2025 - Current
Front Desk Agent
Holiday Inn Express and Suites
Langhorne, USA
10.2024 - 04.2025
Front Desk Agent
Ramada Encore by Wyndham
, Philippines
02.2023 - 09.2023
Front Office Assistant Supervisor
Hotel Supreme
, Philippines
10.2019 - 02.2021
- Supervising staffs daily.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Handling guest complaints.
Front Desk Receptionist
Hotel Supreme Convention Plaza
, Philippines
02.2017 - 07.2018
Education
Bachelor of Science - Hospitality Management
University of Baguio
Baguio City, Philippines12.2016
Skills
- Detail-oriented
- Exceptional communication
- Interpersonal skills
- Knowledgeable in POS
- Strong organizational skills
- Time management skills
- Ability to work independently
- Ability to work as part of a team
- Knowledgeable in Opera Oracle System
Reference
Georgie Kramer
Timeline
Front Desk Agent
Live Casino and Hotel
08.2025 - Current
Front Desk Agent
Holiday Inn Express and Suites
10.2024 - 04.2025
Front Desk Agent
Ramada Encore by Wyndham
02.2023 - 09.2023
Front Office Assistant Supervisor
Hotel Supreme
10.2019 - 02.2021
Front Desk Receptionist
Hotel Supreme Convention Plaza
02.2017 - 07.2018
Bachelor of Science - Hospitality Management
University of Baguio