Pernisha Lucky
Miami Gardens,FL
Summary
Detailed oriented, strong leadership abilities, good problem-solving attributes, affective customer service skills, superb verbal and written communication skills, strong time management skills, and highly effective multitasking capabilities
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Miramar, US
10.2023 - Current
- Answer Inbound Calls
- Accurately filled and dispensed XX
- prescriptions daily, ensuring patient safety and adherence to medication guidelines
- Remote(work from home)
Front Desk Receptionist
ROSIN EYECARE
Aventura, US
08.2020 - 05.2023
- Company Overview: Medical office
- Answer phone calls
- Verify Insurance
- Check Patients in and out
- Obtain patient information
- Customer service
- Schedule appointments
- Take payment transactions
- Dispense eyewear
- Medical office
Customer Service, Order Data Entry
Foreyes
Hialeah, US
07.2006 - 03.2020
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms
- Direct specified departments or units to prepare and ship orders to designated locations
- Check inventory records to determine availability of requested merchandise
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing
- Skills Used: Data entry, customer service, computer and inventory
Telemarketing Representative
PRC Call Center
Miami, US
03.2005 - 06.2008
- Explain products or services and prices, and answer questions from customers
- Answer telephone calls from potential customers who have been solicited through advertisements
- Skills Used: Customer service and data entry
Picking and Packing
ABC Warehouse
Miami, US
03.2002 - 12.2002
- Load materials and products into package processing equipment
- Record product, packaging, and order information on specified forms and records
- Skills Used: Hand-eye coordination skills
Customer Service
Drug Rehabilitation Center
Hialeah, US
06.2001 - 08.2001
- Confer with customers by telephone or in person to provide information, answer phones, file paperwork and data input
- Skills Used: Customer service, computer and data entry
Skills
- Office Management
- Critical analysis
- Scheduling
- Calendering
- Telephone
- Front office receptionist
- Customer service
- Data entry
- Computer
- Sales
- Time management
- Outlook
- Filing
- Organizational Skills
- Pharmacy technician experience
Certification
- Office Management, 12/01/09, Present
- Registered Pharmacy Technician, Pharmacy Technician License, 03/01/24, 12/01/24
Additional Information
I'm a hard worker, dedicated, and also know how to manage my time effectively. I am people oriented and can easily adapt to any environment. I'm also a fast learner and team player.
Assessments
Work motivation, Proficient, 11/01/20, Level of motivation and discipline applied toward work.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Pharmacy Technician
Walgreens
10.2023 - Current
Front Desk Receptionist
ROSIN EYECARE
08.2020 - 05.2023
Customer Service, Order Data Entry
Foreyes
07.2006 - 03.2020
Telemarketing Representative
PRC Call Center
03.2005 - 06.2008
Picking and Packing
ABC Warehouse
03.2002 - 12.2002
Customer Service
Drug Rehabilitation Center
06.2001 - 08.2001
- Office Management, 12/01/09, Present
- Registered Pharmacy Technician, Pharmacy Technician License, 03/01/24, 12/01/24