Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. I am known for consistent stellar performance against target sales goals and customer service expectations. My decision making, people centric nature, and compassion have afforded me excellent problem solving skills.
Hi, I’m
Perry Thurman
Sales Manager
Redwood City,CA
Summary
Overview
7
years of professional experience
1
Years of district manager experience
Work History
Victra Verizon Hayward, CA
Multi Kiosk General Manager
06.2023 - Current
Job overview
- Created schedules for 4 stores with 30 employees whom some had accommodations to work around.
- Make sure there are no dark doors.
- Make sure store is properly staffed at all times.
- Monitor sales to make sure team is on track to achieve target goal.
- Side by side selling/coaching
- Interview and hire and train new employees.
- Provide tools to strengthen the knowledge of the team and assist them in understanding the expectations set and how to achieve those standards.
- Work with Costco management to have a good relationship.
- Assist customers with billing issues of mistakes by Verizon.
- Always on top of latest promotions to then be able to share it with the team.
- Empowers the reps to be self sufficient while providing unwavering support in any situation.
Victra VerizonBurlingame, CA
Sales Consultant
11.2022 - 05.2023
Job overview
- Successful achieved sales targets.
- Helped organize the store making sure proper inventory was on shelves.
- Successfully upsold customers to get them to buy more then what they needed but what they wanted, often resulting in multi line sales with pull-through and lots of accessories.
Cellular Sales VerizonHayward, CA
Sales Coach
02.2022 - 07.2022
Job overview
- Managed training and development for highly effective sales team.
- Developed and led group training to align with corporate sales and service goals.
- Implemented sales training program and documentation.
- Onboarded new employees with training and new hire documentation.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Successfully taught Omni and RQ to new employees and gave refreshers to experienced coworkers.
Cellular Sales VerizonRialto, CA
Sales Associate
04.2021 - 02.2022
Job overview
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Received over 30+ 5 star Google reviews for the different locations I worked at.
Del TacoPomona, CA
Team Member
08.2020 - 03.2021
Job overview
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Lifted, stacked and transported boxes.
Frontier CommunicationsCovina, CA
Store Manager
12.2019 - 03.2020
Job overview
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Frontier CommunicationsCovina, CA
Field Representative
10.2019 - 12.2019
Job overview
- Traveled up to 40 miles per day to visit customer locations.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed paperwork in full, on time and with high accuracy.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Connected with customers to assess satisfaction and resolve service issues.
- Followed up on sales orders through intake of orders, manufacturing of product and shipment and delivery.
Life WirelessPomona, CA
Hiring and Recruiting Manager
07.2017 - 09.2019
Job overview
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Managed recruitment team and educated and mentored new advisors.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Life WirelessPomona, CA
Field Representative
03.2017 - 05.2017
Job overview
- Traveled up to 40 miles per day to visit customer locations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
Options For Youth San GabrielIrwindale, CA
High School Diploma
05.2013
University Overview
Skills
- Problem-Solving
- Dependable and Responsible
- Organization and Time Management
- Self-Motivated
- Multitasking Abilities
- Excellent Communication
- POS Inventory System Operation
- Sales Calls
- Training Team Members
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Sales Strategies
- Staff Development
- Sales Expertise
- ADP Workforce Now
- Employee Scheduling
- Business Management Principles
- Customer Service
- Sales Team Development
- Leadership
Timeline
Multi Kiosk General Manager
Victra Verizon
06.2023 - Current
Sales Consultant
Victra Verizon
11.2022 - 05.2023
Sales Coach
Cellular Sales Verizon
02.2022 - 07.2022
Sales Associate
Cellular Sales Verizon
04.2021 - 02.2022
Team Member
Del Taco
08.2020 - 03.2021
Store Manager
Frontier Communications
12.2019 - 03.2020
Field Representative
Frontier Communications
10.2019 - 12.2019
Hiring and Recruiting Manager
Life Wireless
07.2017 - 09.2019
Field Representative
Life Wireless
03.2017 - 05.2017
Options For Youth San Gabriel
High School Diploma
Refernces
Refernces
Personal - Penny Williams (626-826-7790)
Life Wireless - Ricardo Romero (909-224-5912)
Frontier Communication - Richard Hurley (909-730-53740
Del Taco - Teresa Calles (909-632-9162)
Cellular Sales Verizon - Akshay Prakash (909-553-8773)
Victra Verizon- Ivan Rivera (562-445-9883)
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