Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Perry W. Aparicio

Hallandale,FL

Summary

Accomplished Shift Supervisor at CVS Pharmacy, adept in staff management and conflict resolution, significantly enhancing customer satisfaction. Skilled in cash handling and complaint resolution, demonstrating a proactive approach to solving problems and improving operational efficiency. Balances strong verbal communication with creative problem-solving abilities, driving positive outcomes in high-stress environments.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
02.2024 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Ensured smooth operations during peak hours by effectively directing resources and staff allocation.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Applied security, safety, and loss prevention strategies throughout shifts.

Sales Associate

CVS Pharmacy
08.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, entice customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally addressed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, damaged products and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty, establishing relationships to encourage repeat business.

Sales Associate

CVS Pharmacy
05.2023 - 08.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Pizza Maker

Domino's Pizza
09.2022 - 12.2022
  • Topped pizzas precisely with mouthwatering ingredients utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to exact proportions in order to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Self Checkout Host

ShopRite
02.2021 - 11.2021
  • Engaged with customers and offered quality assistance upon entry into self-checkout lanes .
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
  • Assisted customers become more familiar with self-checkout machine operations.
  • Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.

Waiter/Cashier

Stephanie's BBQ
06.2020 - 08.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining a high level of attention to detail.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Nutley High School
Nutley, NJ
06.2023

Skills

  • Employee Training
  • Workplace Safety
  • Staff Management
  • Conflict resolution techniques
  • Cash handling expertise
  • Inventory control and record keeping
  • Scheduling Coordination
  • Strong verbal and written communication
  • Creative Problem-Solving
  • Complaint resolution
  • Policy and Procedure Enforcement
  • Equipment Troubleshooting

Languages

Spanish
Professional Working

Timeline

Shift Supervisor

CVS Pharmacy
02.2024 - Current

Sales Associate

CVS Pharmacy
08.2023 - 11.2023

Sales Associate

CVS Pharmacy
05.2023 - 08.2023

Pizza Maker

Domino's Pizza
09.2022 - 12.2022

Self Checkout Host

ShopRite
02.2021 - 11.2021

Waiter/Cashier

Stephanie's BBQ
06.2020 - 08.2020

High School Diploma -

Nutley High School

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Perry W. Aparicio