Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pesonya Jessop

West Valley City,UT

Summary

Proven team collaborator and customer satisfaction champion, honed skills at HB Boys L.C by enhancing customer loyalty and ensuring quality assurance in high-pressure environments. Expert in cash handling and maintaining operational efficiency, consistently prioritized precision and patience to exceed employer and customer expectations.

Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in Customer Service role.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

HB Boys L.C
10.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.

Sewing Machine Operator

Beehive Clothing
01.2024 - 05.2024
  • Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
  • Produced high-quality garments through careful monitoring of stitch quality and consistency.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Collaborated with team members to ensure smooth workflow and consistent productivity in a fast-paced environment.
  • Improved product quality by ensuring precise machine settings and accurate stitching techniques.

Dishwasher

Paddles
05.2022 - 05.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

Associate of Applied Science - Science And Technology

National University of Samoa
Vaivase
04-2021

High School Diploma -

Church College Pesega
Pesega
12-2020

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Data entry proficiency

Languages

English
Professional Working
Samoan
Professional Working

Timeline

Customer Service Cashier

HB Boys L.C
10.2024 - Current

Sewing Machine Operator

Beehive Clothing
01.2024 - 05.2024

Dishwasher

Paddles
05.2022 - 05.2022

Associate of Applied Science - Science And Technology

National University of Samoa

High School Diploma -

Church College Pesega
Pesonya Jessop