Peta-Gaye Peccoo-Barrett
Queens,NY
Summary
Results-oriented professional with a background in store operations, customer service, brand coordination, and team support. Brings strengths in communication, schedule coordination, and workflow management to help keep daily tasks organized, customers supported, and service standards consistent.
Overview
5
5
years of professional experience
Work History
SALES FLOOR SUPERVISOR
Burlington Stores, Inc.
Lawrence, New York
11.2025 - Current
- Trained associates on Burlington customer service standards and procedures.
- Support Burlington sales floor associates during daily store operations.
- Coordinated register coverage and adjusted cashier shifts to ensure optimal service during peak hours.
- Monitor fitting room activity and answer any customer questions.
- Manage stockroom replenishment and merchandise flow to the floor.
- Complete cash handling activities such as counting money at opening and closing shifts, reconciling registers and balancing.
- Implemented corrective actions for employee conduct and performance issues to maintain team standards.
- Ensure compliance with company policies and safety regulations at all times.
- Conducted safety walks of the store floor and reported hazards for prompt remediation to ensure a safe shopping environment.
- Complete the BMAP plan shared on a monthly basis and ensure all changes are done accordingly.
- Ensured proper sizing and recovery on a daily basis.
- Stocked shelves with merchandise and ensured product displays are neat and organized.
BRAND & MARKETING COORDINATOR
BAMSON ENTERTAINMENT
Spanish Town, St. Catherine, Jamaica
06.2024 - Current
- Develop and schedule creative content that aligns with brand goals.
- Manage and update social media platforms to boost brand visibility and engagement.
- Coordinated events, promotions, and public relations activities to enhance brand presence.
- Identified and pursued growth opportunities to expand brand reach and market presence.
- Created estimates, invoices, and presentations to support client and partnership engagement.
MARKETING ASSISTANT
Wisynco Group Limited
St. Catherine
05.2022 - 08.2025
- Monitor daily sales for assigned brands and track progress toward monthly sales targets.
- Scheduled weekly promotions and events for the brand engagement team.
- Collaborated with promotions and sales teams to coordinate in-store activations.
- Collaborate with brand and digital teams to execute sponsored events and promotions effectively.
- Liaised with brand coordinator to prepare promotions, trade visits, and sponsored events.
- Supervised the brand engagement team to meet all KPIs and guidelines.
- Assist in sourcing, managing and monitoring premium inventory alongside the warehouse team.
- Tracked budgets for assigned brands to ensure accurate financial management.
- Prepared quarterly accrual reports to maintain accurate financial records. for submission.
- Processed weekly payroll for the brand engagement team to ensure timely payment.
- Liaised with suppliers and external agencies on submitted requests.
BRAND ENGAGEMENT TEAM SUPERVISOR
BOOM ENERGY DRINK- WISYNCO
01.2023 - 01.2025
- Coordinated the brand engagement team for successful execution of events and promotions.
- Provided detailed briefs for promotions or activations.
- Procured uniforms for team members to ensure a professional appearance.
- Oversaw enrollment and onboarding of new team members.
- Manage and update social media platforms to boost brand visibility and engagement.
- Monitored attendance and punctuality.
- Ensured team readiness, maintaining consistent brand presentation at all engagements.
- Managed weekly scheduling and delegated tasks to optimize team workflow.
CUSTOMER SERVICE REPRESENTATIVE
FLOW
St. Andrew, Kingston
06.2021 - 02.2022
- Resolved customer inquiries, complaints, and issues providing insightful solutions.
- Facilitated mobile top-ups and managed purchases of sim cards and cash items, delivering prompt service to customers.
- Processed sim card replacements for customers in store, ensuring timely service.
- Processed customer applications for new mobile or fixed services, ensuring accurate and efficient handling.
Education
BACHELOR IN BUSINESS ADMINISTRATION - Marketing Major, Human Resource Minor
UNIVERSITY OF TECHNOLOGY
Jamaica11-2015
Skills
- Retail management
- Training associates
- Cash handling
- Schedule coordination
- Time & workflow management
- Microsoft Office Tools
- Strategic planning
- Sales floor organization
- Attention to detail
- Conflict resolution
- Verbal & written communication
- Teamwork & collaboration
Hobbies & Interest
- Creative projects & event planning
- Volunteering for community & educational initiatives
- Travel & cultural exploration
- Networking
- Music & Entertainment
Volunteer Experience
Danny Williams School for the Deaf, LEARNING SUPPORT ASSISTANT, Papine Kingston, Jamaica, (2015 Community Service Project)
- Assisted lead teachers in managing classroom activities and supporting students with learning tasks.
- Assisted lead teachers in managing classroom activities and supporting students with learning tasks.
- Provided one-on-one support to special need students requiring additional academic or behavioral guidance.
- Helped organize instructional materials and maintain a clean, structured classroom environment. Supported administrative tasks, including attendance tracking and classroom setup.
Timeline
SALES FLOOR SUPERVISOR
Burlington Stores, Inc.
11.2025 - Current
BRAND & MARKETING COORDINATOR
BAMSON ENTERTAINMENT
06.2024 - Current
BRAND ENGAGEMENT TEAM SUPERVISOR
BOOM ENERGY DRINK- WISYNCO
01.2023 - 01.2025
MARKETING ASSISTANT
Wisynco Group Limited
05.2022 - 08.2025
CUSTOMER SERVICE REPRESENTATIVE
FLOW
06.2021 - 02.2022
BACHELOR IN BUSINESS ADMINISTRATION - Marketing Major, Human Resource Minor
UNIVERSITY OF TECHNOLOGY