Peta-Gaye White
Lake Worth
Summary
Accomplished retail leader with over 23 years of experience, driving business results through strategic leadership and operational efficiency. Expertise in leading large teams, enhancing customer satisfaction, and executing initiatives. Skilled in developing high-performing teams and fostering a culture of accountability and service. Focused on growth and innovation with a commitment to customer-centric solutions and team empowerment.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Walgreens
2003 - Current
- Lead daily operations of a high-volume retail and pharmacy location while maintaining company standards and operational excellence.
- Deliver business results by driving sales, profitability, customer satisfaction, and productivity targets.
- Manage labor, inventory, expenses, and overall store performance to achieve financial goals.
- Execute company initiatives and strategic priorities while maintaining compliance with all policies and procedures.
- Foster a culture of accountability, teamwork, and customer-focused service.
- Lead teams through organizational changes while maintaining employee engagement and high performance.
- Recruit, coach, mentor, and develop team members, creating a strong leadership pipeline and promoting career growth opportunities.
- Analyze business performance metrics and implement action plans to enhance results and operational efficiency.
- Support pharmacy operations and healthcare initiatives to improve customer outcomes and business growth.
- Build strong relationships with customers, team members, district leadership, and community partners to foster collaboration and support.
- Key Achievements
- Successfully built and developed high-performing teams throughout a 23-year Walgreens career
- Served as a trusted field representative on Walgreens National Feedback Forum (WNFF), influencing decisions on operations, talent engagement, and healthcare service delivery
- Chosen to represent Walgreens as a W.O.W. Ambassador, influencing customer experience initiatives and promoting operational excellence through peer leadership and collaboration.
- Consistently delivered operational and financial results while maintaining high service standards.
- Recognized as Walgreens Regional Champion of Champions for the Win Together initiative, demonstrating exceptional leadership, team engagement, and sustained operational excellence
- Developed future leaders through coaching, mentoring, and succession planning.
Education
Associate of Science - Art Education
Palm Beach State College
Lake Worth, FL06-2018
BBA - Human Services
Palm Beach State College
Lake Worth, FL05-2027
Skills
- Store Operations Management
- Financial Performance & Sales Growth
- Customer Experience
- Operational Excellence
- Strategic Planning & Execution
- Team Leadership & Development
- Talent Development & Coaching
- Employee Engagement & Retention
- Community Outreach
Timeline
Store Manager
Walgreens
2003 - Current
Associate of Science - Art Education
Palm Beach State College
BBA - Human Services
Palm Beach State College
Leadership Profile
A dedicated Walgreens leader with extensive experience in retail management, team development, operational execution, and business performance. Known for inspiring teams, driving results, and creating a culture where employees and customers thrive.