Highly organized Client Consultant possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Trained in Business Administration, offering experiences, knowledge and creative people personnel skills gained in banking, marketing, retail and accounting. Motivated to continue learning and growing into an Accounting Professional.
Hi, I’m
PETAGAY SEATON-EARLE
Newark,NJ
Summary
Overview
22
years of professional experience
Work History
Flagstar
Client Consultant
01.2021 - Current
Job overview
- Answer clients concern and queries about financial products via phone conversations and email correspondence
- Employ excellent money handling abilities to operate and balance cash drawer daily
- Listen to clients and recognize stated and unstated needs to effectively cross-sell bank products
- Open & maintain Consumer/Business Deposit Accounts
- Support clients request by coordinating special actions like ordering bank debit cards, personal check, processing wire transfers, bank checks, processing client deposits & withdrawals
- Serve as first point of contact for clients while displaying positive first impressions through friendly and expert customer service
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Continuously updated industry knowledge and kept abreast of emerging trends, allowing for the provision of cutting-edge advice to clients.
Mirian Family
Child Care Specialist
10.2013 - 07.2020
Job overview
- Performed baby care, toddler care and after school care
- Planned, executed and supervised play-group activities such as: excursions to Zoos, Museums, Aquarium, Water Parks, Playgrounds, Libraries, Bookstores
- Provided chaperone services to extra-curricular activities such as: swimming, art, drama and karate classes, baseball, soccer and track games
- Supervised and assisted with homework completion
- Liaise with parents about daily activities, concerns and or suggestions.
Belmont General Merchandise
Store Associate
01.2009 - 09.2013
Job overview
- Performed cashiering functions
- Provide customer support throughout the buying process
- Maintained revenue by attracting customers with attractive sales displays
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Promoted products to customers
- Satisfied customers with fast, friendly, and knowledgeable support
- Protected business from unnecessary liability by carefully following security and safety standards.
Astley Jarrett & Company
Accountant Assistant
09.2002 - 06.2008
Job overview
- Sort and analyzed client documentation for posting to general ledger
- Reviewed and skillfully maintained general ledger accounts
- Reviewed and reconciled bank statements against general ledger records
- Assisted with the preparation of various financial reports, including balance sheet, income statement and other financial statements
- Prepared Accounts Payable & Receivable transactions on behalf of clients
- Prepared and filed quarterly tax returns with local and federal governments, including quarterly sales tax filings and payments
- Filed records to keep system efficient and information organized.
Education
Southern New Hampshire UniversityHooksett, NH
Master of Science from Accounting
12.2024
University Overview
University of Technology, JamaicaKingston, Jamaica
BBA from Marketing/Management
06.2003
University Overview
Skills
- Accounting data entry
- Accounts Payable and Receivable
- Financial Reporting
- Cash Management
- Excellent Verbal & Written communication
- Problem-solving & Attention to detail
- Techinical: QuickBooks, MS Office, Fiserv DNA, Salesforce, Dovetail
- Customer Support
- Outbound Calling
- Relationship Management
- Complaint Handling
Listening to music, watching historical and drama movies. Baking
Listening to music, watching historical and drama movies. Baking
My favorite genres of music include reggae, gospel, pop, soul, ballads and some country music. I enjoy watching drama movies with some historical plots. House Hunters on HGTV is my favorite reality TV program. I enjoy baking as well.
Languages
English
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Client Consultant
Flagstar
01.2021 - Current
Child Care Specialist
Mirian Family
10.2013 - 07.2020
Store Associate
Belmont General Merchandise
01.2009 - 09.2013
Accountant Assistant
Astley Jarrett & Company
09.2002 - 06.2008
Southern New Hampshire University
Master of Science from Accounting
University of Technology, Jamaica
BBA from Marketing/Management
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