Summary
Overview
Work History
Education
Skills
Arabic
Languages
Timeline
Generic

Petar Karim

South Elgin,IL

Summary

Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Sales Advisor

Best Buy
08.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Customer Service Manager

Wendy's
12.2017 - 05.2023
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Provided support during staff shortages by stepping in to fill various roles as needed within the establishment.
  • Welcomed customers and helped determine their needs.
  • Created reports detailing inventory costs, deliveries, and usage.
  • Reduced material waste through diligent inventory management practices.

Education

Associate of Science - Computer Engineering

Elgin Community College
Elgin, IL
12.2024

Skills

  • Sales experience
  • Customer service experience
  • Brand Awareness
  • Building rapport
  • Sales background
  • Sales Strategies
  • Upselling strategies
  • Fluent in [Arabic]
  • Customer Service
  • Sales strategy development
  • Interpersonal communication skills
  • Revenue Generation

Arabic

Fluent 

Languages

A

Timeline

Sales Advisor

Best Buy
08.2023 - Current

Customer Service Manager

Wendy's
12.2017 - 05.2023

Associate of Science - Computer Engineering

Elgin Community College

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Petar Karim