Pete Arreola
13306 Teton Drive., Little Rock ,AR
Summary
Ambitious professional Sales Representative with 2.5 years of OTR/Forestry and Commercial Sales. Exceptional communicator with strong leadership and negotiation skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tire Sales OTR
Purcell Tire & Rubber
Mabelvale, AR
03.2016 - Current
- Identified opportunities for improvement within processes related to tire sales.
- Developed and implemented strategies to increase sales of tires.
- Coordinated with other departments in order to ensure smooth operations within the store.
- Collaborated with marketing team to develop promotional campaigns for new products and services.
- Conducted regular meetings with corporate staff to discuss performance goals and objectives.
- Maintained relationships with existing clients by providing excellent customer service.
- Analyzed customer feedback and created new marketing plans for tire sales.
- Reviewed weekly, monthly, quarterly reports on sales performance against goals set by management.
- Ensured compliance with safety regulations during all phases of tire installation.
- Provided technical advice on tires for customers based on their needs.
- Conducted market research to identify trends in the tire industry.
- Resolved customer complaints regarding product quality or service issues promptly.
- Developed and maintained customer relationships to ensure customer satisfaction.
- Implemented cost-saving measures that reduced overhead costs while maintaining high-quality products.
- Quoted customer billings, invoiced customers, documented sales, and expenses and maintained inventory levels to meet customer and service needs.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Prepared invoices for customers to request payment.
- Ordered tires and other merchandise to replace stock and fulfill customer requests.
- Learned and maintained current product knowledge on tires, service and other product lines represented as well as competitive lines.
- Created precise estimates to inform customers of costs.
- Managed tire sales, repair, and installation and performed periodic quality checks.
- Performed visual inspection of tires to identify any damage or defects.
- Assisted other technicians in repairing damaged tires when needed.
Tire & General Service Technician
Moore & Robinson Inc - Goodyear
Little Rock , AR
06.2014 - 03.2016
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Trained new team members on service processes to increase productivity.
- Maintained certifications and completed training on systems and components.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Inspected completed tires for quality assurance purposes.
- Performed regular maintenance checks on equipment used in the retread facility.
- Treated casings with special chemicals, such as release agents, adhesives and sealers.
- Disposed of scrap materials generated during the retread process in accordance with safety regulations.
- Maintained accurate records of work performed on each tire casing.
- Performed visual inspection of tires to identify any damage or defects.
- Cleaned and buffed casings in preparation for the building process.
- Installed new rubber treads onto the repaired casing using a press machine.
Education
GED -
North Side High School
Fort Smith, AR09-2000
Skills
- Vendor Relations
- Inventory Management
- Company policies
- Needs Assessment
- Invoice Processing
- Sales strategy development
- Customer Service
- Customer Billing
Certification
- TIA Certificate in Commercial and Earth Movers Industry
- Commercial Drivers' License Class B
- Competent in MS/Excel/Madenco
Languages
Spanish
Native/ Bilingual
Timeline
Tire Sales OTR
Purcell Tire & Rubber
03.2016 - Current
Tire & General Service Technician
Moore & Robinson Inc - Goodyear
06.2014 - 03.2016
GED -
North Side High School
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