Peronous Clark
Ponchatoula,LA
Summary
Initiative-taking professional with twenty years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen, experience, and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Claims Generalist Associate
Progressive Insurance
Covington, LA
01.2025 - Current
- Analyzed claims data to ensure compliance with regulatory requirements and company policies.
- Collaborated with cross-functional teams to resolve complex claims issues effectively.
- Managed claim investigations, gathering evidence and documentation for accurate assessments.
- Provide the best customer experience, efficiency, accuracy and team engagement
Business Owner
Clark Insurance LLC (DBA Peronous Clark Allstate Agency)
Hammond, LA
06.2019 - 01.2025
- Devised and implemented standard operating procedures, training programs and office management systems.
- Interviewed, trained, and supervised employees.
- Built strong empathy skills to build trust with employees and clients
Field Training Manager/District Manager
HAZA FOODS (DBA Wendy's International)
New Orleans, LA
08.2017 - 07.2019
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction, and performance.
- Oversaw training courses and promotional paths for professionals and leaders.
Education
Bachelor of Arts - Management
Southeastern Louisiana University
Hammond, LAClaims Adjuster-Automobile License -
State of Louisiana
Producer-Health, Life, Property & Casualty License -
State of Louisiana
Producer-Variable Life & Variable Annuity License -
State of Louisiana
Skills
- Planning and Organizing
- Team building and leadership
- Work independently
- Adaptability and Resilience
- Strong Interpersonal Skills
- Excellent Communication
- Time management
Affiliations
- Claims Rep of Quarter Award-Progressive
- Member, Southeastern Louisiana University Alumni Association
- Ponchatoula Kiwanis Club Member-Distinguished Member Award 2025 and 2026
- Kappa Alpha Psi Fraternity, Inc. Hammond Alumni Member
Timeline
Claims Generalist Associate
Progressive Insurance
01.2025 - Current
Business Owner
Clark Insurance LLC (DBA Peronous Clark Allstate Agency)
06.2019 - 01.2025
Field Training Manager/District Manager
HAZA FOODS (DBA Wendy's International)
08.2017 - 07.2019
Bachelor of Arts - Management
Southeastern Louisiana University
Claims Adjuster-Automobile License -
State of Louisiana
Producer-Health, Life, Property & Casualty License -
State of Louisiana
Producer-Variable Life & Variable Annuity License -
State of Louisiana