Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Peter Abitante

Lake Worth Beach,Florida

Summary

I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Lead Trainer

Magic City K9
Miami, Florida
03.2020 - 12.2023
  • Supervised, evaluated or referred instructors to skill development classes.
  • Maintained records of all training activities including attendance rosters and evaluations.
  • Coached staff members on best practices for delivering effective instruction techniques.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Conducted needs assessments to determine training requirements and identified gaps in performance.
  • Advised senior management about potential improvements that could be made to current training processes or systems.
  • Coordinated spaces and materials for all training classes.
  • Provided feedback to participants regarding their performance during the training sessions.
  • Explained goals and expectations required of trainees.
  • Delivered classroom lectures and facilitated group discussions on topics related to the training program.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Warehouse Worker

Pride Tire Retreading
Avon Park, FL
07.2016 - 05.2018
  • Used pallet jacks to move items to and from warehouse locations.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Received and tracked incoming inventory shipments.
  • Filed requisitions for out of stock items and supplies.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Transported goods to designated areas within the warehouse facility.
  • Followed established guidelines for picking orders accurately.

Invoice Clerk

Pride Tire Retreading
Avon Park, FL
07.2016 - 05.2018
  • Verified the accuracy of invoices and other accounting documents or records.
  • Maintained up-to-date billing system.
  • Resolved invoice discrepancies by obtaining and investigating information from vendors, customers, departments.
  • Entered data into financial systems to update records and reconcile discrepancies.
  • Performed filing duties such as sorting documents alphabetically or numerically according to established procedures.
  • Provided customer service regarding billing inquiries or issues via phone or email correspondence.
  • Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes .
  • Updated accounts receivable database with new accounts or missed payments.
  • Entered data into Access system to update client account information and demographics.
  • Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
  • Evaluated services rendered and generated invoices for clients.
  • Calculated taxes, discounts and credits due for client accounts.
  • Processed invoice payments and recorded information in account database.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Managed all payments processing, invoicing and collections tasks.

Education

Associate of Science - Radiologic Technology

Keiser University
Fort Lauderdale, FL

Skills

  • Team Management
  • Mentoring Abilities
  • Program Implementation
  • Training Delivery
  • Assigning Work
  • Training and Mentoring
  • Employee Onboarding

Affiliations

  • Athletic - I play numerous sports. Soccer, football, basketball and baseball.
  • Family - I thoroughly enjoy spending time with my family doing simple to extravagant things.
  • Movies - Suspense and Thriller genres are my favorite.

Timeline

Lead Trainer

Magic City K9
03.2020 - 12.2023

Warehouse Worker

Pride Tire Retreading
07.2016 - 05.2018

Invoice Clerk

Pride Tire Retreading
07.2016 - 05.2018

Associate of Science - Radiologic Technology

Keiser University

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Peter Abitante