Peter Ames
Egg Harbor City,NJ
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Shift Manager
Walgreens
Egg Harbor City, New Jersey
02.2020 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new team members to enhance performance.
- Managed inventory levels and coordinated stock replenishment activities.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Assisted in resolving escalated customer service issues in a timely manner.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Ensured compliance with food safety regulations and quality standards.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Education
Accounting And Economics
Rutgers University
New Brunswick, NJ 09.1992 - 05.1994
Skills
- Staff supervision
- Inventory management
- Customer service escalation
- Compliance auditing
- Vendor relations
- Shift leadership
- Handling customer complaints
- Supply ordering
- Compliance
- Cash handling
- Opening and closing procedures
- Accurate money handling
- Customer service
Certification
- State of New Jersey Pharmacy Technician License
Timeline
Shift Manager
Walgreens
02.2020 - Current
Accounting And Economics
Rutgers University
09.1992 - 05.1994