Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Briggs

East Greenwich,RI

Summary

A seasoned entrepreneur and Account Executive, I excel in operations management and client service, driving customer satisfaction and repeat business. At PureMSP LLC and Vicom Computer Services, I spearheaded initiatives that significantly enhanced business processes and sales strategies, consistently exceeding targets. My expertise in strategic planning and relationship building has been pivotal in fostering long-term partnerships and achieving outstanding results. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

38
38
years of professional experience

Work History

Owner

PureMSP LLC
01.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Owner Founder

SafeData LLC
01.2004 - 03.2010

Created IBM Power cloud business. Supported approx 65 clients with multi-year subscription contracts for hosted IBM infrastructure and managed services.

Sold business in 2010 to Data Storage Corp (CloudFirst)

  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.

Account Executive

Vicom Computer Services
01.1992 - 03.1996
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Attended networking events to build relationships and identify sales opportunities.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.

Owner Founder

Application Design Services
01.1996 - 01.1996
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

Account Executive

XL DataComp
01.1989 - 03.1993
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Account Executive

Decision Data
01.1986 - 03.1992
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

Education

Bachelor of Arts - Business

LIU CW Post
New York, NY
05.1982

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Operations Management
  • Strategic Planning
  • Business Management

Timeline

Owner

PureMSP LLC
01.2014 - Current

Owner Founder

SafeData LLC
01.2004 - 03.2010

Owner Founder

Application Design Services
01.1996 - 01.1996

Account Executive

Vicom Computer Services
01.1992 - 03.1996

Account Executive

XL DataComp
01.1989 - 03.1993

Account Executive

Decision Data
01.1986 - 03.1992

Bachelor of Arts - Business

LIU CW Post
Peter Briggs