A seasoned entrepreneur and Account Executive, I excel in operations management and client service, driving customer satisfaction and repeat business. At PureMSP LLC and Vicom Computer Services, I spearheaded initiatives that significantly enhanced business processes and sales strategies, consistently exceeding targets. My expertise in strategic planning and relationship building has been pivotal in fostering long-term partnerships and achieving outstanding results. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Created IBM Power cloud business. Supported approx 65 clients with multi-year subscription contracts for hosted IBM infrastructure and managed services.
Sold business in 2010 to Data Storage Corp (CloudFirst)