Peter Burrage
FORT LAUDERDALE,FL
Summary
Dedicated and detail-oriented food server with over a decade of experience in high-end dining environments. Proven expertise in delivering exceptional service, managing time effectively, and maintaining a high level of organization. Adept at collaborating with team members to enhance the dining experience and adept at branding design. Committed to continuous learning and professional growth. Passionate about contributing to a team that values excellence and innovation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fine Dining Server
BCPA - MARTY'S NEW RIVER BISTRO (Seaonal)
08.2022 - Current
- Implemented and oversaw the implementation of POS (TOAST) system to optimize order processing and payment transactions
- Utilized effective upselling techniques to promote higher-end menu items and beverages
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Server
DOC B'S
02.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
BRANDING Specialist
COURAGE THE AGENCY
01.2019 - 01.2021
- Conducted in-depth market research to analyze consumer trends and preferences
- Identified brand identity-issues and designs that resonated with the brand's values and target market
- Developed brand strategies that aligned with the company's objectives and mission.
Restaurant Manager
Sun Rock Group- Bellini | Rossini | Primetime Grille
11.2014 - 03.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
Food Server
Walt Disney Company- T.Rex Restursant
06.2009 - 04.2011
- Demonstrated extensive menu knowledge to provide recommendations and answer customer questions
- Provided exceptional customer service by addressing inquiries and concerns in a timely manner
- Collaborated with team members to ensure smooth service and customer satisfaction.
Education
Arts, Education -
Lake-Sumter
01.2010
Skills
- Strong Communication Skills
- Safe Food Handling
- Customer Service
- POS system operations
- Exceptional customer service
- Strategic Thinking
- Creative Direction
Certification
- Food Manager & Handler License - 2021-2026
Additional Information
Jeanie D. GM- (561) 699-0602
Holly M. Service Manager- (954) 675-3269
Diego U. Restaurant Owner- (305) 924-3253
Timeline
Fine Dining Server
BCPA - MARTY'S NEW RIVER BISTRO (Seaonal)
08.2022 - Current
Server
DOC B'S
02.2021 - 08.2022
BRANDING Specialist
COURAGE THE AGENCY
01.2019 - 01.2021
Restaurant Manager
Sun Rock Group- Bellini | Rossini | Primetime Grille
11.2014 - 03.2020
Food Server
Walt Disney Company- T.Rex Restursant
06.2009 - 04.2011
Arts, Education -
Lake-Sumter
- Food Manager & Handler License - 2021-2026
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