PETER CHASTEN
Johnston
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Strong strategic sense and ability to read emotions in clients. My long term goal is to utilize my Paralegal degree and eventually become a paralegal in the state of Iowa. I have great experience in customer relations and customer service work. My experiences in work have taught me much in dealing with high stress, fast paced, and multifaceted workplaces. I am confident in my ability to multitask several projects and situations at a time.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
04.2025 - 02.2026
- Processed transactions accurately using point-of-sale systems to ensure efficient customer experiences.
- Provided excellent customer service through effective communication and problem-solving skills.
- Assisted customers with product inquiries, enhancing overall shopping satisfaction and loyalty.
- Maintained store cleanliness and organization to promote a welcoming environment for customers.
- Handled customer complaints professionally, ensuring timely resolutions to maintain satisfaction levels.
- Regularly handled hundreds of customers a day, and showed excellent customer service work through shifts.
Legal Secretary/Intern
Bloch and Chapleu
04.2024 - 07.2024
- Managed case files and maintained organized record-keeping systems.
- Assisted with trial preparation, including document review and exhibit organization.
- Coordinated schedules for court dates and client meetings efficiently.
- Prepared billing statements and processed client invoices promptly.
- Communicated with clients regarding case updates and documentation requirements.
- Assisted in preparing expense reports for attorneys' travel expenses related to litigation matters accurately.
- Coordinated schedules and appointments for attorneys, maximizing their time management and productivity.
- Participated in weekly meetings with supervising attorneys to discuss ongoing cases and receive constructive feedback on performance improvements.
- Handled upwards of 10 clients per day, on the phone and in person.
Education
Associate of Applied Science - Paralegal Studies
Front Range Community College
Westminster12-2024
Skills
- Critical Thinking
- Computer Skills
- Interpersonal Skills
- Outgoing and Friendly
- Dependable and Reliable
- Conflict Resolution
- Excellent Communication
- Attention to Detail
- Customer service
Timeline
Customer Service Associate
Walgreens
04.2025 - 02.2026
Legal Secretary/Intern
Bloch and Chapleu
04.2024 - 07.2024
Associate of Applied Science - Paralegal Studies
Front Range Community College