Peter Crane
Severance,CO
Summary
Results-driven Scrum Master with expertise in agile methodology, team facilitation, and backlog refinement. Known for high productivity and efficient task completion. Excel in communication, leadership, and problem-solving to navigate complex project challenges and drive successful outcomes.
Overview
12
12
years of professional experience
Work History
Consultant
Movement Mortgage
04.2023 - 06.2023
- Evaluated existing systems and processes against industry best practices for efficiency enhancement purposes.
- Reviewed existing policies and procedures and suggested improvements where necessary.
- Provided research options regarding new usage of Jira and Monday.com for implementation.
- Assisted in developing and implementing different workflows and communication processes.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Product Manager
First Guaranty Mortgage Corporation
01.2022 - 06.2022
- Created a new division and initiated over 120 new product lines within 6 months using Kanban methods for 60 Million in potential new sales
- Led department stakeholders for strategic planning to implement new business rules and define product requirements for greater efficiency and risk mitigation within the various loan and pricing systems.
- Implemented product guidelines and trained for better customer experience and investor delivery.
- Monitored industry trends and identified opportunities for innovation within the product portfolio.
Product Development Specialist
Lennar Mortgage
08.2017 - 01.2022
- Expanded national products, doubling revenue over 700 Million, based on sales needs and returns on investment by collaborating with all departments.
- Created product job aids and coordinated training as the subject matter expert.
- Provided loan support and customer service for nearly 400 products, along with bimonthly updates to Sharepoint, with a 36-page product matrix.
- Managed over 100 vendor relationships as the primary point of contact for regional and national products.
- Researched loan discrepancy patterns from post-closing stipulations and reduced error rates on suspended loans by 66%, saving over $600,000 in pricing extensions, unnecessary penalties, and loan buybacks within one year.
Loan Officer
Land Home Financial
10.2015 - 07.2017
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Interacted with underwriters, appraisers, title companies during the processing of a loan application.
- Counseled clients on debt management and repayment plans.
- Provided customer service support throughout the entire process from application through closing.
- Participated in community events to promote the company's consumer lending services.
Special Products Loan Officer
Universal Lending Corporation
02.2013 - 10.2015
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Interacted with underwriters, appraisers, title companies during the processing of a loan application.
- Counseled clients on debt management and repayment plans.
- Provided customer service support throughout the entire process from application through closing.
- Participated in community events to promote the company's consumer lending services.
Housing Counselor
Douglas County Housing Partnership
09.2011 - 02.2013
- Assisted with grant compliance and managed hundreds of confidential files.
- Conducted workshops for community members on the basics of homeownership including budgeting, maintenance costs, insurance needs, and mortgage terms.
- Provided housing counseling services to individuals and families seeking assistance with foreclosure, pre-purchase, credit issues, budgeting, and other related topics.
- Negotiated alternative payment arrangements with creditors when clients were unable to pay delinquent accounts within a reasonable timeframe.
Education
Certified Scrum Master -
Six Sigma Global Institute
12.2023
BS - Business Administration and Management
Cornerstone University
Grand Rapids, MISkills
- Continuous Improvement
- Presentation Skills
- Stakeholder Management
- Workflow Analysis
- Customer interaction
- ROI Analysis
- Backlog management
- Meeting facilitation
- Project Management
- Requirements Gathering
Hobbies and Interests
- Sporting Events
- Fishing & Water Sports
- Walking & Hiking
- Cooking and Grilling
Timeline
Consultant
Movement Mortgage
04.2023 - 06.2023
Product Manager
First Guaranty Mortgage Corporation
01.2022 - 06.2022
Product Development Specialist
Lennar Mortgage
08.2017 - 01.2022
Loan Officer
Land Home Financial
10.2015 - 07.2017
Special Products Loan Officer
Universal Lending Corporation
02.2013 - 10.2015
Housing Counselor
Douglas County Housing Partnership
09.2011 - 02.2013
Certified Scrum Master -
Six Sigma Global Institute
BS - Business Administration and Management
Cornerstone University
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