Peter Domingo
Fort Lauderdale
Summary
Dedicated retail professional with a proven track record in operating registers, driving product sales, and delivering exceptional customer service. Extensive hands-on experience in payment processing and customer engagement, complemented by strong communication skills. Committed to continuous learning and adapting to new processes to enhance organizational success. Reliable team player focused on contributing positively to the workplace environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Youfit
07.2025 - Current
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Reviewed stock counts and ordered items to control inventory.
- Generated leads through sales promotions and word-of-mouth.
- Interviewed and hired gym staff for various roles.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Front Desk Supervisor
Youfit
08.2024 - 06.2025
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Enforced rules and held customers accountable for not following gym regulations.
Front Desk
Youfit
06.2024 - 07.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Worked flexible hours across night, weekend, and holiday shifts.
- Sold memberships and personal training sessions to new customers.
TV Specialist Sales
Brandsmart USA
05.2022 - 06.2024
- Engaged customers in friendly manner
- Increased purchase amounts by cross-selling with similar products.
- Adhered to company initiatives and achieved established goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- YouFit
Supervisor
Pembroke Pines Ice Arena
09.2021 - 05.2022
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Cross-trained in every store role to maximize operational knowledge.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Spread, smoothed and leveled ice by operating the Zamboni
Skate Guard, Office
Pembroke Pines Ice Arena
07.2021 - 09.2021
- Maintained organization, cleanliness and safety of ice rink to deliver positive guest experiences.
- Attended to skaters after accidents, falls or incidents and prepared documentation.
- Monitored skaters for adherence to rules and ice safety policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively
Pool Attendant, Server
Banquet Service Experts
03.2021 - 05.2021
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Provided guests with towels, shades and refreshments, answering questions and concerns.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Collected used towels and properly disposed of waste.
- Assisted guests providing exceptional customer service.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Provided exceptional service to high volume of daily customers.
Cashier
Rite Aid
10.2020 - 03.2021
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Assisted with purchases, locating items and signing up for rewards programs.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Resolved customer complaints and escalated worsening concerns for remediation.
Education
High School -
Cupertino High School
Cupertino, CA06.2020
Skills
- Sales Abilities
- CRM and office management software
- Team leadership expertise
- Training and development background
- Business operations background
- Customer relationship management (CRM)
Certification
CPR & AED Certified - Valid until 7/2027
Timeline
Assistant General Manager
Youfit
07.2025 - Current
Front Desk Supervisor
Youfit
08.2024 - 06.2025
Front Desk
Youfit
06.2024 - 07.2024
TV Specialist Sales
Brandsmart USA
05.2022 - 06.2024
Supervisor
Pembroke Pines Ice Arena
09.2021 - 05.2022
Skate Guard, Office
Pembroke Pines Ice Arena
07.2021 - 09.2021
Pool Attendant, Server
Banquet Service Experts
03.2021 - 05.2021
Cashier
Rite Aid
10.2020 - 03.2021
High School -
Cupertino High School