PETER ENGELBRECHT
Indian Trail,NC
Summary
Dedicated professional with a passion for fostering positive relationships and delivering exceptional customer service. Excelled in anticipating resident needs and ensuring satisfaction during time at Erickson Senior Living. Expertise in service prioritization and strong multitasking abilities consistently enhanced community experiences. Showcased professional demeanor and unwavering commitment to excellence in every interaction. Extensive experience providing high-quality administrative support to various departments honed organizational skills and attention to detail. Exceptional multitasking and task prioritization abilities allowed for effective management of multiple responsibilities with ease.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operations Assistant
NC State Student Centers
08.2024 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Managed day-to-day department operations with effective workflow coordination.
- Collaborated with other departments to foster smooth operation of daily processes.
Server
Erickson Senior Living
06.2023 - Current
- Demonstrated ability to interact with community residents in a friendly and professional manner
- Used good communication skills to reduce guest dissatisfaction
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Resolved customer complaints and inquiries in a timely manner
Education
Electrical And Computer Engineering B.S.
North Carolina State University
Raleigh, NC05-2028
Skills
- Service prioritization
- Professional Appearance
- Multitasking
- Relationship Management
- Time management abilities
Certification
Microsoft Office Associate
Volunteer Experience
Distributor, 11/2022, 04/2023, Charlotte Mecklenburg Library - MeckTech, Charlotte, NC, While working with Charlotte Mecklenburg Library Library I helped distribute free laptop computers to individuals and families in the greater Charlotte area. For over 50+ hours of service I participated in the final stages of distribution including populating a patron database and personally handing the technology over to the individuals.
Timeline
Operations Assistant
NC State Student Centers
08.2024 - Current
Server
Erickson Senior Living
06.2023 - Current
Microsoft Office Associate
Electrical And Computer Engineering B.S.
North Carolina State University
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