Peter Grove
Fort Collins,CO
Summary
Over a decade of management experience leading professional and operations teams in both international and remote work settings.
Experienced public speaker on current supply chain management topics with speaking engagements at large analyst and sales conferences and internal/external C-level management meetings. Subjects include Blockchain, Artificial Intelligence, e-commerce, risk management, and global transportation.
Extensive experience interacting with executive decision-makers regarding strategic supply chain management and business intelligence consultations.
Extensive experience in development and application of data analytics and industrial engineering methods to guide client decision-making. This includes a strong background in statistics, various scripting languages and business intelligence applications.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager, Sales Operations
FedEx Dataworks
09.2022 - Current
- Built a Digital Sales Operations team from scratch and led development of Salesforce CRM and a Sharepoint-based site for digital sellers that supports all selling activity/contracting and currently receives 5,000+ visits per month.
- Oversee the processing of thousands of contracts for the Digital Selling team which has led to the booking of Millions in annual revenue. The Sales Ops team has also created Sales KPI's and a range of live dashboards accessible to Sellers and Leadership.
- Led collaboration with Dataworks Marketing, Finance and Legal which has fostered the creation of optimized workflows and tracking for all contract-related motions and new product sales readiness helping to drive a near 200% increase in contract activity over the past 6 months.
Sr. Strategic Business Analyst
World-wide Services
09.2011 - 09.2022
- Worked directly with Sales and customers to drive supply chain efficiencies across global supply chains leading to tens of Millions of dollars in savings across a portfolio of large accounts exceeding $1 Billion in total annual supply chain spend.
- Led an executive-sponsored emerging technologies initiative (AI and Blockchain) for Global Sales that introduced the Sales organization to emerging technologies and their role in Supply Chains. Presented material at large internal meetings as well as numerous company-sponsored forums.
Manager, FedEx Solutions
FedEx Corporation
05.2003 - 09.2011
- Managed a highly skilled team of supply chain consultants/project managers supporting supply chain design and project implementation efforts for existing and prospective FedEx customers on behalf of Corporate and Global Sales. These efforts resulted directly in the onboarding of approximately $125 Million in incremental business for Fedex Corporation over a 5 year period.
- Led internal efforts to develop global supply chain best practices guidelines and a value-selling framework for FedEx Sales. This value selling platform was adopted across a Sales force of over 3,000 Selling professionals in the US.
Senior Manager, Domestic Express Operations
FedEx Express
10.1999 - 04.2003
- Led an organization of over 100 employees with a 4-member management team in 5 locations across Colorado/Wyoming with an operating budget of $6.2 Million maintaining 98%+ service levels, high levels of employee satisfaction and avoiding any budget overages.
- This position was responsible for all facets of operations, human resources, account support, quality management and legal/regulatory compliance.
Managing Director, Planning and Administration
FedEx Express
04.1998 - 09.1999
- Latin American divisional responsibilities with a 5-member management team and 52 employees in 9 cities with a total operating budget of $4.2 Million and associated capital projects of $10 Million.
- Drove strategic and tactical planning associated with industrial engineering initiatives, MIS, facilities, vehicles, service assurance, airline scheduling, contingency planning and transportation partner management. Key leader in the division's successful Y2K preparedness effort, the opening of the Bogota, Columbia air operation and Miami airport operations expansion.
Manager, Global Trade Engineering
FedEx Express
01.1997 - 04.1998
- Global leadership position with 11 Memphis-based engineers with an operating budget of approximately $1 million in addition to associated capital projects valued at approximately $700K
- Responsibilities included strategic planning for global import/export initiatives, tactical engineering support for US and off-shore import/export operations which protect Millions in international business and led the development of a customs clearance-related management information system as well as a globally published Clearance Operations Best Practices manual for FedEx World-wide.
Education
M.S. - Computer Information Systems
College of Business, Colorado State University
M.A. - Regional Science
College of Regional Science, Ohio State University
B.A. Honors - Arts and Science
College of Arts and Science, McMaster University
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Business Analysis and Reporting
- Idea Development and Brainstorming
- Project Planning
- MS Office
- Managing Operations and Efficiency
- Business Planning
- Business Development
- Customer Relationship Management (CRM)
- Cross-Functional Teamwork
- Strategic Planning
Additional Considerations
Over a decade of volunteering and coaching experience in a range of youth sports
Certification
- Python and Data Science, Informatech - 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureTimeline
Manager, Sales Operations
FedEx Dataworks
09.2022 - Current
Sr. Strategic Business Analyst
World-wide Services
09.2011 - 09.2022
Manager, FedEx Solutions
FedEx Corporation
05.2003 - 09.2011
Senior Manager, Domestic Express Operations
FedEx Express
10.1999 - 04.2003
Managing Director, Planning and Administration
FedEx Express
04.1998 - 09.1999
Manager, Global Trade Engineering
FedEx Express
01.1997 - 04.1998
M.S. - Computer Information Systems
College of Business, Colorado State University
M.A. - Regional Science
College of Regional Science, Ohio State University
B.A. Honors - Arts and Science
College of Arts and Science, McMaster University
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