Achieved high levels of customer satisfaction through effective real estate support. Drove community involvement initiatives that strengthened local relationships.
Overview
17
17
years of professional experience
Work History
Property Records Principal Specialist/Team Lead
Washington County
Stillwater, MN
12.2021 - Current
Collaborated with cross-functional teams to streamline project workflows and enhance operational efficiency.
Assisted in developing reports to monitor program effectiveness and support decision-making processes.
Conducted research to identify best practices and improve service delivery within community programs.
Implemented data management strategies to ensure accuracy and integrity of information systems used in programs.
Trained new staff on organizational procedures, tools, and compliance standards to ensure consistency in operations.
Deputy Recorder for Examiner of Titles
RAMSEY COUNTY – STATE OF MINNESOTA
01.2019 - 2021
Processed and maintained accurate public records in compliance with state regulations.
Assisted in the preparation of legal documents and official correspondence for public access.
Facilitated efficient record retrieval by implementing systematic filing processes.
Provided exceptional customer service to diverse populations seeking information and assistance.
Title Examiner II
STEWART TITLE GUARANTY
Bloomington, MN
01.2016 - 01.2019
Conducted thorough title searches to ensure accurate property ownership documentation.
Analyzed legal descriptions and public records for property title verification.
Issued title reports and recommendations serving the state of Colorado.
Abstractor & Closing Support
LIBERTY TITLE, INC.
Minneapolis, MN
01.2014 - 01.2015
Abstracted and reviewed recordings as well as filing said recordings within the appropriate counties. Abstracted through online databases into rural and metro county tract books. Provided support and managed the recording and abstracting departments part time when asked to do so.
Title Support
METRO LEGAL SERVICES
Minneapolis, MN
01.2009 - 01.2012
Managed Sheriff Sales by attending sales in Ramsey and Dakota counties on behalf of the mortgage holder and bid as a representative of Metro Legal, the firm and the lien holder. Filed legal documents including: 5-week orders, tax petitions, foreclosure recordings (including sheriff sales), unlawful detainers, and certificates of redemption. Abstracted in Ramsey, Dakota and St Croix counties, and searched court records at a high volume for a number of Metro Legal clients.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Business Administration Studies -
University of Minnesota Crookston
Crookston, MN
Skills
Assisted in abstracting key information from recordings Supported documentation efforts by organizing and summarizing recorded content Contributed to team projects by maintaining accurate records
Ensured adherence to regulatory compliance standards and protocols
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Conducted comprehensive market research to identify industry trends and consumer preferences
Assisted teams in completing projects on schedule and within budget Supported project planning and execution to meet objectives Coordinated communication among team members to facilitate progress
Conducted comprehensive profit and loss analysis to identify financial trends and inform strategic decision-making
Assisted in gathering and interpreting data to support project decisions Helped teams analyze trends and patterns to inform strategies Contributed to research efforts that enhanced understanding of market dynamics
Executed comprehensive risk identification processes to enhance project safety