Summary
Overview
Work History
Education
Skills
Timeline
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Peter Luna

San Antonio,TX

Summary

Dynamic Shift Manager at Taco Bell, adept at enhancing team performance through effective training and conflict resolution. Proven track record in improving customer satisfaction and streamlining processes. Skilled in employee development and inventory management, fostering a collaborative environment that drives success and upholds company standards.

Overview

1
1
year of professional experience

Work History

Shift Manager

Taco Bell Restaurant
Converse, TX
01.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

High School Diploma - Graphic And Digital Design

Judson High School
9142 FM-78 Converse, TX 78109 United States
06.2022

Skills

  • Customer service
  • Employee training
  • Team building
  • Conflict resolution
  • Process improvement
  • Inventory management
  • Performance management

Timeline

Shift Manager

Taco Bell Restaurant
01.2024 - Current

High School Diploma - Graphic And Digital Design

Judson High School
Peter Luna