Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Mackey

Westerville,OH

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Consumer Fiber Sales

AT&T
05.2023 - Current
  • Door to door internet sales.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.

Retail Sales Consultant

AT&T
08.2021 - 05.2023
  • Increased sales and customer satisfaction through personalized servicing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.

Relationship Banker

Huntington National Bank
09.2020 - 07.2021
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Analyzed customers' financial information to deliver personalized account guidance.

Store Manager

Sprint/T-Mobile
09.2015 - 08.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Edgewood High School
Ashtabula, OH
06.2011

Skills

  • Acquire New Business
  • Serve Customers
  • Strong Personal Skills
  • Product and Service Information

Timeline

Consumer Fiber Sales

AT&T
05.2023 - Current

Retail Sales Consultant

AT&T
08.2021 - 05.2023

Relationship Banker

Huntington National Bank
09.2020 - 07.2021

Store Manager

Sprint/T-Mobile
09.2015 - 08.2020

High School Diploma -

Edgewood High School

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Peter Mackey