Peter Muloto
Council Bluffs,IA
Summary
Dynamic hospitality professional with experience at Buffalo Wild Wings, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective time management and attention to detail. Skilled in multitasking and maintaining a welcoming atmosphere, contributing to efficient operations during peak hours. Fluent in speaking French ,enhancing guest relations.
Overview
2
2
years of professional experience
Work History
Host
Buffalo Wild Wings
3701 Metro Drive
05.2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Communicated effectively with kitchen and service staff to coordinate seating and orders.
- Assisted in training new hosts on operational procedures and customer service standards.
- Partnered with management to devise strategies enhancing guest flow during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server Assistant
Buffalo Wild Wings
3701 Metro Drive 51501
05.2024 - Current
- Supported waitstaff by delivering food and beverages promptly to enhance customer satisfaction.
- Assisted with table settings and cleanliness to maintain an inviting atmosphere for guests.
- Collaborated with kitchen staff to ensure timely order fulfillment and accurate food presentation.
- Managed inventory of supplies, notifying management of shortages to prevent service interruptions.
Education
High School Diploma -
Lewis Central Highschool
3504 Harry Langdon Blvd Council Bluffs IA 5150305-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Detail-oriented
- Guest relations
- Foreign language skills
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Buffalo Wild Wings
05.2024 - Current
Server Assistant
Buffalo Wild Wings
05.2024 - Current
High School Diploma -
Lewis Central Highschool