Peter Njenga

• Development and implementation of quality assurance strategies and policies to ensure compliance with industry standards and regulation
• Leading a team of quality assurance professionals to achieve departmental goals and objectives
• Conducting cross-functional teams, including production, engineering, and R&D, to resolve quality-related issues and improve overall product quality
• Monitoring and analyzing quality data and metrics to identify trends, root causes, and areas for improvement
• Overseeing the calibration and maintenance of testing equipment and ensuring proper documentation and records
• Ensuring effective communication and coordination with suppliers, customers, and regulatory agencies regarding quality-related matters

Achievements:

• Implemented a comprehensive quality management system that resulted in a significant reduction in product defects and improved overall product quality
• Led a successful ISO 9001 certification process, demonstrating compliance with international
• Developed and executed a robust supplier quality program, resulting in improved supplier performance, reduced non-conforming material, and enhanced supply chain reliability
• Established and managed a cross-functional team to investigate and resolve a critical quality issue, resulting in a cost savings and preventing further customer complaints
• Implemented statistical process control (SPC) techniques to proactively identify process variations and take corrective actions, leading to improved process capability and reduced defects
• Introduced a comprehensive training program for employees on quality standards, procedures, and best practices, resulting in increased awareness and adherence to quality guidelines
• Collaborated with the research and development team to introduce new testing methods and technologies, improving product testing efficiency and accuracy
• Received recognition for outstanding performance and contributions to quality assurance from senior management and petrochemical production industry

• quality standards and enhancing the company's reputation
• Conducting audits and inspections to assess product quality, process efficiency, and adherence to quality management systems
• Set and oversaw quality assurance guidelines for laboratory work
• Developed and tested formulas for chemical products to find high quality, low-cost options
• Kept laboratory in compliance with applicable guidelines and laws
• Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance
• Resolved issues with product development from inception through post-commercialization processes
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
• Census enumerator
• Kenya national bureau of statistics (KNBS)
• Developed and tested formulas for chemical products to find high quality, low cost options.

• Attended team meetings to develop job knowledge
• Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures
• Met with supervisor to review procedures, report issues or concerns and receive instructions
• Performed field staff duties critical to completing accurate count in hard-to-reach communities
• Brought relevant language skills and cultural familiarity to successfully access neighborhood residents
• Completed surveys by rechecking contact information before ending each call
• Delivered information from script regarding surveys for on-demand phone project assignment
• Increased customer satisfaction by resolving issues.