Peter Oh
Washington
Overview
9
9
years of professional experience
Work History
Training Course Developer
U.S. Department of Health and Human Services
Rockville
06.2022 - 02.2024
- Developed and created content for at least 12 online courses, including reviewing text, image and video editing, design elements, special functions, etc.
- Designed and developed digital job aids from concept to finished product – subject matter included providing step-by-step instruction on performing various tasks in the government’s ETS platform
- Designed and developed Storyline template which was incorporated in all online courses
- Developed online content incorporating 508-compliance best practices
- Searched for 508 compliance issues using NVDA screen reader and corrected issues as necessary
Sr. Trainer and Instructional Designer
Arlington County Government
Arlington
03.2019 - 12.2020
- Designed and developed 7 immersive Articulate Storyline online courses as part of Arlington County’s adoption of new software (Permit Arlington) to improve and streamline building and permit processes
- Designed and developed 6 user manuals and other ancillary training materials, including job aids, PowerPoint presentations, and process maps
- Conducted classroom ILTs (Phase 1) and virtual trainings (Phase 1B), incorporating PowerPoint presentations, interactive exercises, and student participation
- Managed Taleo LMS for attendee registration of in-person and virtual classes
- Designed and developed the Permit Arlington Training Portal, an online repository of training resources
- Scheduled and conducted knowledge transfers with SMEs and other stakeholders
Sr. Consultant, Instructional Designer
CGI Federal
Arlington
09.2018 - 02.2019
- Designed and developed PowerPoint training decks to be used for ILT classroom training sessions as part of the U.S. Army’s procurement software
- Conducted in-person classroom training (including PowerPoint presentation) of U.S. Army’s procurement software
- Facilitated classroom discussions of Army’s procurement software
Sr. Associate - Instructional Designer
U.S. Department of the Treasury
Washington
01.2015 - 09.2018
- Spearheaded multiple tasks throughout the ADDIE cycle in the development of 6 Articulate Storyline online courses, including assessment, scripting, storyboarding, development and review (served different roles for different courses)
- Addressed the need for an alternative to lengthy online courses by co-conceiving and developing Job Aid 2.0, an online one-stop-shop comprised of instructions, video demos, and FAQ’s—over 75 Job Aids 2.0 developed making it the most requested training resource
- Conceived and developed a new training resource, Interactive Process Maps, an interactive, online alternative to standard, print flowcharts
- Conceived and developed the EBS Systems Map, a visual, user-friendly way of showing the relationship between the many software and database systems used by the Treasury
- Improved user-friendliness of The Department of the Treasury’s intranet website, my Treasury, by providing suggestions directly to the CIO as part of a complete revamp
- Provide customer support
Education
Bachelor of Arts - English Lit.
Wheaton College
Skills
- Articulate Storyline
- Project management
- Classroom training
- 508 accessibility
- Adobe Captivate
- Camtasia
- SharePoint
- Microsoft Teams
- SaaS CRM
- SaaS CMS
- Cornerstone LMS
Note
I had Stage 5 kidney failure in 2024 and have since recovered.
Timeline
Training Course Developer
U.S. Department of Health and Human Services
06.2022 - 02.2024
Sr. Trainer and Instructional Designer
Arlington County Government
03.2019 - 12.2020
Sr. Consultant, Instructional Designer
CGI Federal
09.2018 - 02.2019
Sr. Associate - Instructional Designer
U.S. Department of the Treasury
01.2015 - 09.2018
Bachelor of Arts - English Lit.
Wheaton College
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