Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Papit

Ozone Park,NY

Summary

Results-driven Housekeeping Supervisor with expertise in cleaning and sanitation, staff training, and guest relations. Committed to maintaining high standards of cleanliness and safety while mentoring teams to enhance service quality.

Overview

21
21
years of professional experience

Work History

Housekeeping Supervisor

Hilton Garden Inn Hotel/Marriott Hotels
Manhattan, NY
09.2017 - Current
  • Supervised daily housekeeping operations, ensuring adherence to cleanliness and quality standards.
  • Trained and mentored new staff on effective cleaning techniques and safety protocols.
  • Conducted inspections of guest rooms and public areas to maintain high service levels.
  • Implemented efficient scheduling for housekeeping staff, optimizing labor resources.

Manager

Royal Caribbean International
Maimi FL
09.2005 - 05.2013
  • Led operational teams to enhance guest satisfaction through efficient service delivery.
  • Developed and implemented training programs for staff, improving service quality and retention rates.
  • Streamlined communication processes between departments, enhancing collaboration and workflow efficiency.
  • Analyzed customer feedback data to identify service improvement opportunities and implement actionable strategies.

Education

High School Diploma -

MtHope Juinor Secondary School
Trinidad P.O.S
09-1986

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Staff training and development
  • Safety training administration

Timeline

Housekeeping Supervisor

Hilton Garden Inn Hotel/Marriott Hotels
09.2017 - Current

Manager

Royal Caribbean International
09.2005 - 05.2013

High School Diploma -

MtHope Juinor Secondary School