Summary
Overview
Work History
Education
Skills
Timeline
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Peter Pham

Houma,Louisiana

Summary

Proven to elevate customer experiences through exceptional service and a strong work ethic, as demonstrated at Texas Roadhouse. Skilled in safe food handling and cash transactions, I excel in fast-paced environments, significantly enhancing guest satisfaction and operational efficiency. Expert in fostering teamwork and managing multiple priorities with precision.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
04.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Merchandiser

NAI
07.2022 - 01.2023
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.

Sales Assoicate

Walmart
09.2019 - 04.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Accounting

L.E. Fletcher Technical Community College
Schriever, LA
12.2025

Skills

  • Strong Work Ethic
  • Guest Engagement
  • Exceptional customer service
  • Safe Food Handling
  • Cash Handling

Timeline

Server

Texas Roadhouse
04.2024 - Current

Merchandiser

NAI
07.2022 - 01.2023

Sales Assoicate

Walmart
09.2019 - 04.2021

No Degree - Accounting

L.E. Fletcher Technical Community College

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Peter Pham