Peter Rudowicz
Grayslake,IL
Summary
Driven Pharmacy Technician and Host with experience in workflow optimization and team collaboration from experiences at Walgreen's Pharmacy and Asian Grill. Excelled in inventory tracking and enhancing customer satisfaction, demonstrating advanced math and problem-solving skills. Achieved significant reductions in prescription wait times, showcasing a commitment to efficiency and patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
01.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Informed customers about the latest Vaccines they were eligible for and the risks of diseases like shingles.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Host
Asian Grill
11.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings and positive enthusiasm
Education
High School Diploma -
Warren Town Ship High School
Grayslake, IL05.2024
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Advanced math skills
- Data Entry
Certification
- Microsoft Office Specialist: Excel Expert and PowerPoint
Physical Fitness
Good health is something I take very seriously; for me, it starts in the gym. I regularly stick to my fitness routine going to the gym 3-4 times a week. I go to the gym because it makes me feel great and is a great place to socialize with friends.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
01.2022 - Current
Host
Asian Grill
11.2021 - Current
High School Diploma -
Warren Town Ship High School
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