Peter Scolastico
Chicago,IL
Summary
SaaS Project Management professional with a Master's Degree in Strategic Communication. Passionate about organizational communication, tech, and keeping everything on track.
Overview
6
6
years of professional experience
Work History
Senior Implementation Manager
Rippling
Chicago, IL
04.2026 - Current
- Led cross-functional teams to implement HR and IT solutions, enhancing operational efficiency.
- Streamlined onboarding processes, reducing time-to-hire and improving employee experience.
- Developed project timelines and managed resources to ensure timely delivery of implementation milestones.
- Mentored junior staff on best practices for system integration and customer engagement strategies.
Implementation Manager, Channel
Rippling
Chicago, IL
01.2025 - 04.2026
- Oversee implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.
- Work with Rippling's highly visible preferred partners to onboard SMB, MM, and ENT clients.
- Research and resolve barriers to successful system functionality, improving support, and issue resolution.
- Document processes to streamline setup, customization and maintenance.
- Pull from knowledge of technical industry and technological developments to drive IT deployments.
Implementation Manager, SMB
Rippling
Chicago, IL
06.2024 - 01.2025
- Lead the planning, execution, and delivery of SMB client implementations with defined timelines and deadlines.
- Acted as the primary point of contact for new clients during the onboarding and implementation process, ensuring a seamless transition from sales to active usage.
- Worked closely with sales, product, and development teams to ensure all client requirements are met.
- Proactively identified potential challenges or risks in the implementation process and developed solutions to overcome them.
Implementation Specialist
Cin7
Denver, CO
11.2021 - 05.2024
- Managed 10+ SMB and MM projects at any given time.
- Created scoping documents and plans to ensure project delivery and solutions happened in a timely manner.
- Assisted with efficient data transfer, while providing best possible workarounds and practical solutions for the customer's processes.
- Tested efficacy of the implementation process against performance objectives for the purchased solution.
CX Specialist
Xero
Denver, CO
03.2020 - 11.2021
- Followed all company policies and procedures to deliver quality work.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with clients to ensure a great experience with the product.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Master of Science - Strategic Communication
Purdue University
West Lafayette, IN05-2022
Bachelor of Arts - Communication
University of Massachusetts, Amherst
Amherst, MA05-2018
Timeline
Senior Implementation Manager
Rippling
04.2026 - Current
Implementation Manager, Channel
Rippling
01.2025 - 04.2026
Implementation Manager, SMB
Rippling
06.2024 - 01.2025
Implementation Specialist
Cin7
11.2021 - 05.2024
CX Specialist
Xero
03.2020 - 11.2021
Bachelor of Arts - Communication
University of Massachusetts, Amherst
Master of Science - Strategic Communication
Purdue University