Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Sierra

Buffalo,New York

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

Rite Aid
Buffalo, New York
07.2018 - 11.2021

• Supported pharmacists in filling prescriptions and managing patient records

• Communicated with patients and healthcare providers to verify prescription details

• Handled phone calls and scheduled appointments for prescription pickups

• Delivered high-quality customer service in a fast-paced retail environment

• Maintained accurate data entry and ensured confidentiality of patient information

Pet Care Professional

Happy Tails Pet Sitting Service, LLC
El Paso, TX
08.2015 - 03.2018

• Communicated with clients to schedule and confirm pet care appointments

• Maintained detailed records of pet care instructions and client preferences

• Provided attentive care and ensured safety for pets during visits

Pharmacy Technician Trainee

Walgreens
El Paso, TX
11.2014 - 04.2015

• Assisted pharmacists with prescription preparation and data entry

• Provided customer service and answered patient questions at the pharmacy counter

• Learned pharmacy procedures and maintained organized work areas

Student Assistant/Pediatric Call Center

Texas Tech University Health Sciences Center El Paso
El Paso, TX
09.2012 - 09.2013
  • Scheduled pediatric appointments and managed high call volumes
  • Communicated with parents and guardians to answer questions and provide information
  • Entered patient data and appointment details into computer systems
  • Demonstrated professionalism and empathy in all patient interactions

Sales Associate

Michaels
El Paso, TX
06.2011 - 06.2012
  • Managed cash register operations efficiently, ensuring accurate transactions while minimizing wait times for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Certified Nursing Assistant

University Medical Center of El Paso
El Paso, TX
04.2010 - 01.2011
  • Delivered compassionate patient care by assisting with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff, contributing to effective patient management.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition

Customer Service Representative

Walgreens
El Paso, TX
08.2009 - 03.2010
  • Utilized point-of-sale systems efficiently, processing transactions accurately while minimizing wait times for customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Customer Service Representative

Circle K
El Paso, TX
08.2008 - 08.2009
  • Utilized point-of-sale systems efficiently, processing transactions accurately while minimizing wait times for customers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cashier

Carl's JR
El Paso, TX
11.2006 - 02.2007
  • Delivered exceptional customer service through prompt and courteous interactions, enhancing the overall dining experience.
  • Processed cash and card transactions accurately, minimizing discrepancies and ensuring smooth checkout operations.
  • Maintained a clean and organized workspace, contributing to a welcoming environment for all customers.
  • Managed inventory levels by restocking supplies and alerting management of low stock items promptly.

Usher

Cinemark
El Paso, TX
11.2005 - 11.2006
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.

Education

Certificate - ASHP/ACPE Accredited

Pharmacy Technician University, Rite Aid
10.2018

Diploma - undefined

Franklin High School
El Paso, TX
06.2008

Skills

Problem-solving skills

Team collaboration

Customer service

Active listening

Critical thinking

Call center experience

Timeline

Pharmacy Technician

Rite Aid
07.2018 - 11.2021

Pet Care Professional

Happy Tails Pet Sitting Service, LLC
08.2015 - 03.2018

Pharmacy Technician Trainee

Walgreens
11.2014 - 04.2015

Student Assistant/Pediatric Call Center

Texas Tech University Health Sciences Center El Paso
09.2012 - 09.2013

Sales Associate

Michaels
06.2011 - 06.2012

Certified Nursing Assistant

University Medical Center of El Paso
04.2010 - 01.2011

Customer Service Representative

Walgreens
08.2009 - 03.2010

Customer Service Representative

Circle K
08.2008 - 08.2009

Cashier

Carl's JR
11.2006 - 02.2007

Usher

Cinemark
11.2005 - 11.2006

Certificate - ASHP/ACPE Accredited

Pharmacy Technician University, Rite Aid

Diploma - undefined

Franklin High School
Peter Sierra