Peter Steck, III
West Islip,NY
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged clear communication and meticulous attention to detail to exceed expectations at Steck Landscaping. My experience includes establishing strong customer relations, optimizing efficiency, and significantly improving service, showcasing a blend of hard and soft skills critical for customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Server
Local Burger
09.2022 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Business Owner
Steck Landscaping
03.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Landscaper
MOS Landscaping
03.2021 - 12.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Wire Cutter
N&S Electric Supply
09.2020 - 03.2021
- Reduced downtime with regular maintenance of wire cutting machines and equipment.
- Enhanced wire cutting efficiency by implementing new cutting techniques and tools.
- Managed inventory of wires and related materials, ensuring timely replenishment and minimal stockouts.
- Documented daily production reports detailing completed tasks, issues encountered, and resolutions implemented.
Delivery Assistant
FedEx
04.2020 - 06.2020
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
Tree Cutter
Savvy Tree
09.2019 - 12.2019
- Safeguarded property and public safety by promptly removing hazardous trees and branches.
- Maintained optimal equipment performance through routine inspections, cleaning, sharpening, and repairs when necessary.
- Contributed to a safer work environment by strictly adhering to company safety protocols and consistently wearing appropriate protective gear during operations.
- Consistently met project deadlines by efficiently planning work schedules and coordinating with team members as needed.
Toll Collector
New York State
07.2019 - 09.2019
- Communicated in English and [Language] to assist motorists and respond to inquiries concerning tolls, directions and routes.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Monitored toll lane activity and generated operational reports.
- Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
Education
High School Diploma -
West Islip Senior High School
West Islip, NY06.2019
Skills
- Clear Communication
- Customer Satisfaction
- Customer Relations
- Attention to Detail
Timeline
Food Server
Local Burger
09.2022 - Current
Business Owner
Steck Landscaping
03.2022 - Current
Landscaper
MOS Landscaping
03.2021 - 12.2021
Wire Cutter
N&S Electric Supply
09.2020 - 03.2021
Delivery Assistant
FedEx
04.2020 - 06.2020
Tree Cutter
Savvy Tree
09.2019 - 12.2019
Toll Collector
New York State
07.2019 - 09.2019
High School Diploma -
West Islip Senior High School
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