Peter Yepez

Scheduled new patient appointments to optimize clinic workflow.

• Scheduled new patient appointments with high accuracy to enhance patient experience.
• Ensured that all documentation related to patient registration was completed accurately and in compliance with HIPAA regulations.
• Collected and verified patient information and insurance details to streamline registration process.

• Guided customers in selecting products, enhancing their shopping experience with tailored recommendations.
• Processed transactions accurately and efficiently using the point-of-sale system.
• Addressed customer inquiries and resolved issues, fostering satisfaction and loyalty through effective problem-solving.

• Oversaw daily floor operations to optimize service flow and enhance customer experience.
• Executed daily opening and closing procedures to ensure readiness and adherence to operational standards.
• Monitored safety regulations and company policies to maintain a safe environment for staff and customers.