Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Zajac

Garfield Heights

Summary

Dedicated dispatcher with proven skills in customer service, communication, and problem-solving. Expertise in coordinating operations to ensure timely delivery and enhance service efficiency.

Overview

28
28
years of professional experience

Work History

Dispatcher

Apex Transit Solutions
Cleveland, OH
05.2019 - Current
  • Coordinated dispatch operations to ensure timely delivery of services.
  • Managed communication between drivers and clients, enhancing service efficiency.
  • Utilized GPS and routing software to optimize transport routes and reduce delays.
  • Oversaw scheduling of drivers, ensuring compliance with regulations and safety standards.

Cashier

True North Shell
Valley View, OH
11.2020 - 12.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new staff on operational procedures and best practices.

Driver

Uber
Garfield Heights, OH
08.2018 - 11.2020
  • Delivered exceptional customer service through effective communication and problem-solving skills.
  • Navigated efficiently using GPS technology to optimize routes and reduce wait times.
  • Maintained vehicle cleanliness and functionality through regular inspections and preventive maintenance checks.
  • Collaborated with Uber support teams to resolve passenger inquiries and enhance user experience.

Driver/Dispatcher

Mobile Martin
Cleveland, OH
03.1998 - 02.2008
  • Delivered products efficiently while adhering to safety regulations and traffic laws.
  • Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
  • Assisted in route planning, optimizing delivery times and reducing fuel consumption.
  • Managed customer interactions, providing exceptional service and addressing inquiries professionally.

Education

Bachelor of Science - Eletronics

Electronic Technical Institute
Cleveland, OH
06-1990

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening

Timeline

Cashier

True North Shell
11.2020 - 12.2025

Dispatcher

Apex Transit Solutions
05.2019 - Current

Driver

Uber
08.2018 - 11.2020

Driver/Dispatcher

Mobile Martin
03.1998 - 02.2008

Bachelor of Science - Eletronics

Electronic Technical Institute