Peter Zimbalist
Syosset,NY
Summary
Dynamic IT Support Specialist at Kaufman Dolowich & Voluck delivering high-quality technical support in a fast-paced environment. I have expertise in Azure, Office 365 applications, and Cisco Meraki. My hands-on experience also includes Zoom, eSentire, and various remote desktop tools.
Overview
5
5
years of professional experience
Work History
IT Support Specialist
Kaufman Dolowich & Voluck
07.2023 - Current
- Configure and deploy laptops, desk phones, cell phones, and printers.
- Diagnose and resolve hardware and software issues.
- Create and manage Office 365 user accounts, groups, and policies.
- Monitor cybersecurity alerts and effectively respond to security incidents.
- Implemented an inventory management system to track 1000+ assets.
Research Assistant
Binghamton University
02.2020 - 07.2021
- Worked 20+ hours a week in an integrative neuroscience laboratory.
Education
Integrative Neuroscience
SUNY At Binghamton
Binghamton, NY08-2021
Skills
- Technical support and troubleshooting, customer service, configuring hardware/software
- Microsoft Azure, Office 365, Intune, Powershell, Active Directory
- Security Tools (DUO, RSA, Microsoft MFA, eSentire, Defender)
- Halo, NinjaRMM, Cisco Meraki, Mimecast, Zoom
Timeline
IT Support Specialist
Kaufman Dolowich & Voluck
07.2023 - Current
Research Assistant
Binghamton University
02.2020 - 07.2021
Integrative Neuroscience
SUNY At Binghamton
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