Peter F. Sullivan
Denver,Colorado
Summary
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
7
7
years of professional experience
Work History
Wine Sales Consultant
Southern Glazers Wines And Spirits
Denver, CO
02.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Merchandiser
Southern Glazer's Wine and Spirits
Denver, CO
02.2022 - 02.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Front-End Associate
Whole Foods Market
Denver, CO
08.2020 - 07.2021
- Had a positive and outgoing attitude while interacting with affluent customers
- Communicated with co-workers to give customers a great experience
- Followed proper cash handling, ATM, and credit procedures
- Assisted customers during checkout process
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Shop Technician
Epic Mountain Gear
Lone Tree, CO
10.2018 - 03.2020
- Performed quality repairs to customer’s equipment
- Completed work orders and prioritized incoming tasks and requests
- Provided customers with highest level of service by serving as a knowledgeable resource in person and over the phone
- Assisted with store operations and sales to ensure customer satisfaction and build lasting relationships
- Coordinated with store management to achieve customer retention and reach revenue goals
- Kept shop clean, organized and stocked with supplies.
- Repaired parts, components and assemblies to correct malfunctions.
Rental Technician
Christy Sports
Denver, CO
10.2017 - 05.2018
- Fitted boots, skis/snowboards to the guest’s ability and satisfaction
- Adjusted skis and snowboard bindings to proper specifications per ASTM standards
- Stayed up to date on knowledge of product and industry trends to provide customers with proper suggestions
- Worked with customers to sell them the optimal product that best suited their needs
- Located rentals and accessory equipment, explaining proper use and maintenance prior to placing products in customers' care.
- Greeted customers at rental counter and initiated communication to determine service needs.
- Maintained a clean and organized workspace, ensuring safety for staff and customers alike.
Education
EMT Training -
Denver Health
Denver, CO05.2019
Phlebotomy Training -
Phlebotomy Training Specialist
Denver, CO03-2018
High School Graduate -
Heritage High School
Littleton, CO05-2014
Skills
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Personal travel knowledge
- Time management
- Objection handling
- Strategic planning
- Community networking
Timeline
Wine Sales Consultant
Southern Glazers Wines And Spirits
02.2023 - Current
Merchandiser
Southern Glazer's Wine and Spirits
02.2022 - 02.2023
Front-End Associate
Whole Foods Market
08.2020 - 07.2021
Shop Technician
Epic Mountain Gear
10.2018 - 03.2020
Rental Technician
Christy Sports
10.2017 - 05.2018
EMT Training -
Denver Health
Phlebotomy Training -
Phlebotomy Training Specialist
High School Graduate -
Heritage High School
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