Petra-gae Headley
Las Vegas,NV
Summary
Achieved significant performance goals at Sandals Royal Caribbean, enhancing dining experiences through exceptional customer service and upselling strategies. Known for order taking accuracy and maintaining high standards of cleanliness, I consistently contributed to a positive and efficient work environment, leading to increased sales and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Banquet and Restaurant Server
Sandals Royal Caribbean
10.2012 - 05.2023
- Served as an integral part of the restaurant''s success by consistently achieving performance goals and contributing to a positive work environment.
- Participated in ongoing professional development programs to stay current on industry trends and best practices for superior service delivery.
- Promoted upselling strategies through knowledge of menu items and specials, contributing to higher sales revenue for the establishment.
- Provided excellent customer care by promptly resolving any issues that arose during service, resulting in satisfied and loyal patrons.
Education
High School Diploma -
Mt.alvernia High School
Jamaica07.2005
Skills
- Order taking accuracy
- Cleanliness and hygiene
- Exceptional customer service
- Reliable and punctual
Timeline
Banquet and Restaurant Server
Sandals Royal Caribbean
10.2012 - 05.2023
High School Diploma -
Mt.alvernia High School
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