Petra Kirlew
Austin,TX
Summary
Motivational leader and organizational problem-solver with team building and client-centered skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize both client and employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Supportive Services for Veteran Families Case Manager
FRONT STEPS
AUSTIN, TX
10.2021 - Current
- Developed and implemented a variety of innovative policies and strategies to promote client self-sufficiency.
- Conduct assessment in areas of housing, behavioral and primary healthcare, social support, and follow-up services to Veterans in appropriate treatment and social services needs.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Coordinated with other agencies to ensure veteran service program eligibility requirements are met.
- Organized and maintained records for veterans enrolled in the program.
Applied Behavioral Analysis Therapist
ACTION BEHAVIOR CENTER
AUSTIN, TX
- Provide clinical behavior therapy for Autistic children with behavioral, education, or developmental diagnosis and assist with clinical assessment as needed.
- Assembled, maintained, and analyzed data gathered during patient sessions, completed daily treatment logs, and consistently submitted timely written and verbal progress reports.
- Evaluated dynamics of various personnel groups through a range of planned activities and programs.
- Monitored progress of clients through data collection, graphing, and analysis of behavior change strategies.
- Utilized positive reinforcement strategies to increase desired behaviors in clients.
HIV Medical Case Manager
AIDS SERVICES OF AUSTIN
AUSTIN, TX
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and, access to resources.
- Organized clinical documentation, treatment plans, and referrals.
- Provided comprehensive case management services to HIV and AIDS patients, including assessment of needs and development of individualized service plans.
- Assisted in the coordination of care between primary care physicians, specialists, hospitals, home health agencies, pharmacies and other healthcare providers.
- Provided crisis intervention services when necessary to assist clients in resolving difficult situations related to their diagnosis.
Community Case Manager
THE SAFE ALLIANCE
AUSTIN, TX
- Providing case management for domestic abuse and sex trafficking survivors housed in Travis County.
- Developed weekly goals, programs and maintained documentation to fulfill funding source requirements.
- Coordinated individualized discharge plans to manage the safe transition back into the community and home environments.
- Coordinated program referrals for community-based resources.
- Designed and implemented resource packets for future clients to use.
- Assisted survivors in accessing housing, financial assistance, medical care, mental health services, childcare services, job training programs.
Clinical Research Intern
COMMUNITYCARE: EAST AUSTIN HEALTH CENTER
AUSTIN, TX
- Completed an Obstetrician-Gynecologist health risk assessment research and provided trauma treatment to over 40+ disadvantaged women.
- Presented research findings to the scientific audience and general public.
- Collected, evaluated, and modeled collected data.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Identified patient needs through user interviews, surveys, focus groups, and other feedback mechanisms.
Health Advisor
HUSTON-TILLOTSON UNIVERSITY
AUSTIN, TX
- Conducted scientific-based prevention education sessions on a college campus through workshops and social marketing activities.
- Distributed condoms to promote the importance of health education and specific disease prevention and treatment strategies.
- Partnered with agencies and organizations driving improvements in community health and orchestrated wellness Health Fairs for students.
- Assisted with the development of improved seminars and training materials.
- Researched potential funders and wrote tailored grant applications that met the funders criteria.
Education
Bachelor of Arts - Psychology
Huston-Tillotson University
Austin, TXSkills
- Medical/Trauma Assessment
- Certified Mental Health First Aid
- Proficient in Microsoft Office
- Proficient in Service Point HMIS
- Program Development
- Performance Tracking
Research
- Research Intern, IMPROVING THE OB HEALTH RISK ASSESSMENT THROUGH PATIENT FEEDBACK
- Undergraduate Research Program, EFFECTIVENESS OF WELLNESS CENTERS
Volunteer Experience
- Emergency Shelter Volunteer, AUSTIN RESOURCE CENTER FOR THE HOMELESS, Distributed donated food to community members., Encouraged donations by supporting community fundraising events and campaigns., Coordinated food, clothing and household items for disadvantaged individuals and families.
- Assistant Program Coordinator, PLANNED PARENTHOOD, Assisted with special events or programs., Engaged in community outreach to aid program mission centered on community support and enrichment., Met with other volunteers and program leaders to discuss new service opportunities.
- Mental Health Intern, AUSTIN CLUBHOUSE, Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning., Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Person-Centered Therapy., Encouraged patients to discuss experiences in group and individual settings., Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Clinical Shadowing Participant, ASCENSION SETON HOSPITAL, Observed taking patient histories and physical examinations., Shadowed a variety of doctors in Obstetrician-Gynecologist and witnessed doctors monitoring vitals, explaining procedures and prognoses to patients and families., Gained experience in the diagnostic process and patient counseling.
Timeline
Supportive Services for Veteran Families Case Manager
FRONT STEPS
10.2021 - Current
Applied Behavioral Analysis Therapist
ACTION BEHAVIOR CENTER
HIV Medical Case Manager
AIDS SERVICES OF AUSTIN
Community Case Manager
THE SAFE ALLIANCE
Clinical Research Intern
COMMUNITYCARE: EAST AUSTIN HEALTH CENTER
Health Advisor
HUSTON-TILLOTSON UNIVERSITY
Bachelor of Arts - Psychology
Huston-Tillotson University
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