Petra Plunkett
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Manager
Bucciferro family McDonald’s
Rockton
01.2018 - Current
- Supervised daily operations to ensure efficient restaurant functionality.
- Trained and mentored staff to enhance service quality and teamwork.
- Managed inventory control to optimize stock levels, reduce waste, and ensure timely deliveries each week.
- Ensured compliance with health and safety regulations in food preparation areas.
- Monitored staff performance and resolved issues to maintain service standards.
- Coached and mentored MITs to enhance job performance and facilitate skill development.
- Earned my proctor's certification and helped to oversee the food safety exam each month
Education
Associate of Arts - General Studies
Rock Valley College
Rockford, IL 08.2021 - 05.2024
Skills
- Inventory management
- Health compliance
- Performance monitoring
- Staff training
- Team leadership
- Leadership skills
- Customer service
- Time management
- Problem solving
- Effective communication
Timeline
Associate of Arts - General Studies
Rock Valley College
08.2021 - 05.2024
Manager
Bucciferro family McDonald’s
01.2018 - Current