Petrona Melgar Lobos
Denver,CO
Summary
Dynamic professional with extensive experience as a Ramp Service Agent at United Airlines, excelling in aircraft marshalling and efficient baggage handling. Proven ability to enhance operational efficiency while ensuring safety standards. Strong customer service skills complemented by a results-driven approach, consistently achieving timely aircraft servicing and cargo management.
Overview
13
13
years of professional experience
Work History
Ramp Service Agent
United Airlines
Denver, CO
07.2022 - Current
- Operated ground support equipment to ensure timely aircraft servicing.
- Collaborated with team members to manage baggage handling efficiently.
- Conducted safety checks on equipment to maintain operational standards.
- Assisted in loading and unloading cargo while adhering to weight limits.
Service Clerk
United Stated Postal Service
Denver
07.2021 - 07.2022
- Assisted customers with inquiries and provided accurate information on postal services.
- Processed incoming and outgoing mail efficiently, ensuring timely delivery.
- Operated electronic sorting equipment to streamline mail distribution workflows.
- Maintained organized workstations to enhance productivity and safety standards.
Customer Service
Hertz Car Rental
Denver, CO
07.2013 - 07.2021
- Provided excellent customer service, addressing any concerns or inquiries promptly.
- Provided outstanding customer service by addressing visitor needs promptly.
Education
High School Diploma -
San José Las Isletas ,la Paz Zacatecolucas
El Salvador Skills
Ramp service
Aircraft marshalling
Loading and unloading
Marshaling aircraft
Exercise, self care, and anything with Nature.
I Love anything that has to do with Nature. Hiking, Biking or Just going for a long walk.
Languages
Spanish
Native or Bilingual
Timeline
Ramp Service Agent
United Airlines
07.2022 - Current
Service Clerk
United Stated Postal Service
07.2021 - 07.2022
Customer Service
Hertz Car Rental
07.2013 - 07.2021
High School Diploma -
San José Las Isletas ,la Paz Zacatecolucas