Petronilo Garcia
Amarillo
Summary
Results-driven Hospitality Professional experienced in enhancing dining experiences and elevating service standards. Achieved customer base growth through innovative promotional strategies and dedicated oversight. Emphasized adaptability and strong interpersonal skills to tackle new challenges and thrive in unsupervised environments.
Overview
2027
2027
years of professional experience
Work History
Crew Trainer
McDonald’s
Amarillo
02.2026 - 07.2026
- Trained new crew members on food preparation and safety protocols.
- Facilitated team meetings to enhance communication and workflow efficiency.
- Monitored daily operations to ensure adherence to company standards.
- Maintained cleanliness and organization of workstations during shifts.
- Supported management in resolving customer complaints effectively and promptly.
Tow Truck Assistant
Elite Towing
Carlsbad
08.2025 - 10.2025
- Assisted technicians with vehicle recovery and towing operations.
- Ensured compliance with safety protocols during towing procedures.
- Communicated effectively with customers regarding service updates and expectations.
- Supported inventory management of tools and towing supplies.
- Assisted in loading and unloading truck cargo.
- Reported any damaged or missing items during transit.
Lube Technician
Master Lube
Carlsbad
05.2024 - 12.2024
- Performed oil changes and fluid checks on various vehicle types.
- Assisted customers with service inquiries and recommendations for maintenance.
- Maintained cleanliness of the work area and organized tools effectively.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Installed new windshield wiper blades and checked tire pressure.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
Hydrovac Operator
Energy Pro Oil field
Carlsbad
03.2024 - 07.2024
- Operated hydrovac trucks for safe excavation and debris removal.
- Ensured compliance with safety protocols during all excavation operations.
- Maintained equipment by performing routine inspections and minor repairs.
- Collaborated with crew members to coordinate excavation projects efficiently.
- Managed site cleanliness by removing waste materials after operations.
Crew Member
McDonald’s
Carlsbad
10.2023 - 04.2024
- Prepared and assembled food orders for customers efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated kitchen equipment, including fryers, grills, and beverage machines.
- Provided friendly customer service and resolved customer inquiries promptly.
- Followed safety protocols to ensure a safe working environment.
- Restocked inventory items as needed to support daily operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Oil Change Technician
Jiffy Lube
Amarillo
- Performed oil changes and fluid replacements for various vehicle makes and models.
- Conducted multi-point inspections to assess vehicle condition and maintenance needs.
- Maintained cleanliness and organization of service area to ensure safety and efficiency.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Assisted other technicians in completing complex tasks during oil changes.
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
- Inspected vehicle components such as brakes, tires, suspension systems, and steering mechanisms.
Education
Eddy Alternative School
Carlsbad, NMSkills
- Employee training
- Food safety
- Food safety knowledge
- Food preparation
- Customer service
- Cash handling
- Processing payments
- Inventory management
- Problem resolution
- Problem-solving
- Multitasking and organization
- Team building
- Motivational skills
- Skills assessment
- Workplace safety
- Active listening
- Learning platforms
- Product knowledge
- Vehicle maintenance
Timeline
Crew Trainer
McDonald’s
02.2026 - 07.2026
Tow Truck Assistant
Elite Towing
08.2025 - 10.2025
Lube Technician
Master Lube
05.2024 - 12.2024
Hydrovac Operator
Energy Pro Oil field
03.2024 - 07.2024
Crew Member
McDonald’s
10.2023 - 04.2024
Oil Change Technician
Jiffy Lube
Eddy Alternative School