Summary
Work History
Education
Skills
Timeline
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Petronique Shamp

Waynesboro ,Virginia

Summary

Reliable and compassionate, equipped with foundational knowledge in medical terminology and patient care. Possesses critical thinking and strong communication skills, ready to apply clinical techniques and provide quality patient interactions. Committed to improving patient health outcomes and fostering supportive care environment.

Work History

Psychiatric Care Technician

Western State Hospital
08 2023 - 12 2024
  • Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
  • Supported patients'' daily living needs such as hygiene, nutrition, and mobility for improved overall wellbeing.
  • Reduced incidents of self-harm by establishing a safe and therapeutic environment for patients.
  • Provided crisis intervention services, deescalating volatile situations and maintaining safety.
  • Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
  • Monitored vital signs and reported any abnormalities to medical staff promptly for timely interventions.
  • Established trust with patients through consistent follow-ups on their mental health status and ongoing support needs.

Housekeeper

Infinitely Brilliant Cleaning
05 2021 - 05 2023
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.

Administrative Assistant

Glacier Institute
07 2022 - 12 2022
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Educator

Final Hour Academy & Gateway Christian Academy
10 2011 - 06 2015
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Education

Associate Of Science - Medical Assistant

Success Training College
08.2013

Diploma - Christian Education

Final Hour Academy
06.2011

B.G.C.S.E - Fine Arts

C.V.Bethel Senior High
07.2005

Certificate - Workplace Training and Continuing Education

Western State Hospital
09.2024

Certificate - Notary Public For The Commonwealth

Commonwealth of Virginia
03.2024

Skills

  • Organization and Time Management
  • Teamwork and Collaboration
  • Microsoft Office, Google Suite and Adobe Acrobat Software Proficiency
  • Office management
  • Documentation and reporting
  • Employee training and development
  • Group and individual instruction
  • Peer mentoring

Timeline

Psychiatric Care Technician

Western State Hospital
08 2023 - 12 2024

Housekeeper

Infinitely Brilliant Cleaning
05 2021 - 05 2023

Administrative Assistant

Glacier Institute
07 2022 - 12 2022

Educator

Final Hour Academy & Gateway Christian Academy
10 2011 - 06 2015

Associate Of Science - Medical Assistant

Success Training College

Diploma - Christian Education

Final Hour Academy

B.G.C.S.E - Fine Arts

C.V.Bethel Senior High

Certificate - Workplace Training and Continuing Education

Western State Hospital

Certificate - Notary Public For The Commonwealth

Commonwealth of Virginia

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Petronique Shamp