Summary
Overview
Work History
Education
Skills
Guitar, Piano, Sports and Outdoor Exploration.
Languages
Timeline
Generic

Peyson Hagler

Pocatello,ID

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Fixxology
05.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Landscape Laborer

Self-employeed
03.2019 - 06.2023
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Flag Football Referee

Friday Night Flag Football
03.2019 - 05.2023
  • Picked up trash after game and returned field to playable condition to comply with predetermined standards.
  • Stopped game to review specific plays and issued penalties or other consequences to maintain orderly game play.
  • Enforced league rules and regulations to maintain game structure and encourage good sportsmanship.
  • Stored game equipment in correct location after game to facilitate easy retrieval before next competition.
  • Inspected both teams' equipment before game to verify compliance with established standards.

Customer Service Representative

Family Fun Fireworks
06.2020 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Science - Health Sciences With Health Science Concentration

Idaho State University
Pocatello, ID
05.2028

Minor - Psychology

Idaho State University
Pocatello, ID
05.2028

Skills

  • Critical Thinking
  • Service Standard Compliance
  • Customer Relationship Management
  • Coordination
  • Communication
  • Conflict Resolution
  • Problem-Solving Ability
  • Office Equipment Proficiency
  • Medical Terminology Knowledge

Guitar, Piano, Sports and Outdoor Exploration.

A background in musical and athletic performance provides an enduring understanding of the value and importance of practice, persistence and public performance.

Languages

English
Native or Bilingual
French
Elementary

Timeline

Customer Service Representative

Fixxology
05.2023 - Current

Customer Service Representative

Family Fun Fireworks
06.2020 - 07.2022

Landscape Laborer

Self-employeed
03.2019 - 06.2023

Flag Football Referee

Friday Night Flag Football
03.2019 - 05.2023

Bachelor of Science - Health Sciences With Health Science Concentration

Idaho State University

Minor - Psychology

Idaho State University

Similar Profiles

CREATE PROFILE
Peyson Hagler