Strongsville High School graduate with a solid work history, academic, and extracurricular experience. Seeking a position as a receptionist where my strong organizational skills will contribute to company success.
Overview
6
6
years of professional experience
Work History
Clerical Assistant/Assistant Manager
Cooper's Hawk
Cleveland
11.2022 - 10.2023
Assist the manager in overseeing the daily operations of the establishment.
Provide exceptional customer service to guests and ensure their satisfaction.
Supervise and train staff members.
Monitor inventory levels and order supplies as needed.
Assist in planning and executing catering events.
Maintain a clean and organized work environment.
Assistant Manager
Trivs Restaurant
Cleveland
07.2020 - 11.2022
Oversee and assist in weekly operations of counting, receiving, and distributing inventory.
Oversee daily logistics of scheduling of staff and all front of house operations; stepping in as a support person as needed.
Assist with kitchen operations as needed.
Oversee a pleasant environment for all guests – attention to detail of temperature, music, cleanliness, and conduct of both staff and guests.
Ability to review and resolve any customer issues, and represent the company by demonstrating best judgment and creative resolution skills as applicable.
Server
Trivs Restaurant
Cleveland
07.2018 - 07.2020
Excellent communication skills.
Ability to multitask.
Quick thinking and problem-solving skills.
Excellent Organizational skills.
Excellent Customer Service skills.
Teamwork and collaboration skills.
Hostess
Trivs Restaurant
Clevland
06.2017 - 07.2018
Greeted customers as they entered the restaurant and directed them to their table.
Coordinated and confirmed reservations.
Supported other staff members by assisting with bussing or serving duties.
Ability to work well with others in a fast pace environment.
Quick thinking and problem-solving skills.
Excellent Organizational skills.
Excellent Customer Service skills.
Education
High School Diploma -
Strongsville High School
Skills
Microsoft Office
Billing and Invoicing
Scheduling and Calendar Management
Data Entry
Administrative Support
Customer Service
Social Media and Promotions
Event Planning
Inventory Management
Microsoft Office
Timeline
Clerical Assistant/Assistant Manager
Cooper's Hawk
11.2022 - 10.2023
Assistant Manager
Trivs Restaurant
07.2020 - 11.2022
Server
Trivs Restaurant
07.2018 - 07.2020
Hostess
Trivs Restaurant
06.2017 - 07.2018
High School Diploma -
Strongsville High School
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