Peyton Boleman
Douglasville,GA
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant or retail settings. Eager to learn, adaptable, professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Darden Restaurants, Olive Garden
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained a current (personal) liquor serving license
- Bussed and reset tables to keep dining room and work areas clean.
Key Holder
Aeropostale
07.2022 - 04.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Operated the POS system to complete transactions
- Interacted with and assisted customers on the sales floor to improve the shopping experience and increase sales
Barista Trainer
Starbucks, Kroger
06.2021 - 04.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Taught proper procedures and strategies for success to new employees.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Kroger
03.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2022
Skills
- Customer Service
- Pos Operation
- Suggestive Selling
- Cash Handling
- Instructing
- Food Preparation and Safety
- Quality Control
- Guest Satisfaction
- Keeping Children Safe
- Housekeeping and Cleaning
- Child Supervision
- Years of babysitting
Certification
- Liquor serving license- June 2023-June 2024
- Barista Trainer- Starbucks
Languages
Spanish
Limited Working
Timeline
Server
Darden Restaurants, Olive Garden
06.2023 - Current
Key Holder
Aeropostale
07.2022 - 04.2023
Barista Trainer
Starbucks, Kroger
06.2021 - 04.2022
Cashier
Kroger
03.2020 - 06.2021
High School Diploma -
Chapel Hill High School
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