Peyton Canepa
Nacogdoches,TX
Summary
Dedicated and dynamic individual with a versatile background ranging from food service to front desk operations. Consistent in producing a strong understanding of customer service skills and sociable energy in the workplace, allowing for a smooth and comforting experience for coworkers and guests alike.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Host/Food Expeditor/Runner
Sharky's Waterfront Grill
Kingwood, Texas
07.2025 - 07.2026
- Accommodated guests with children and special needs, ensuring a welcoming dining experience.
- Monitored guest seating and availability through computer-based and mobile reservation software for efficient table management.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Processed payments from customers using a POS system.
- Resolved customer complaints by escalating major issues to the manager on duty for timely resolution.
Salad Maker
La Madeleine
Kingwood, Texas
06.2025 - 07.2025
- Assisted in menu planning by suggesting new salad combinations and flavors.
- Engaged with customers to provide recommendations and answer ingredient inquiries.
- Followed recipes accurately to prepare various types of salads.
- Diced, chopped, and shredded fresh vegetables for salads.
- Maintained inventory of salad ingredients, reporting shortages to management.
- Organized workstations efficiently for optimal flow during busy service periods.
Front Desk Sales Associate
HOTWORX
Kingwood, Texas
02.2024 - 05.2025
- Managed front desk operations and maintained a welcoming environment.
- Assisted customers in selecting fitness packages and memberships.
- Educated clients about HOTWORX services and fitness benefits.
- Handled customer inquiries and resolved issues promptly.
- Conducted facility tours to showcase amenities and offerings.
Education
Bachelor of Arts - Clinical Psychology
Stephen F. Austin State University
Nacogdoches, TX05-2030
Skills
- Reservation management
- Table management
- Customer engagement
- Guest engagement
- Issue resolution
- Task prioritization
- Collaborative teamwork
- Flexibility in tasks
- Verbal communication
Languages
French
Elementary
Spanish
Limited
Accomplishments
- TSFA Certification
Affiliations
- Psi Chi Junior Member
- Psychology Club Fundraising Chairman
- End Overdose Club Member
- BSM Blueprint Team
Timeline
Host/Food Expeditor/Runner
Sharky's Waterfront Grill
07.2025 - 07.2026
Salad Maker
La Madeleine
06.2025 - 07.2025
Front Desk Sales Associate
HOTWORX
02.2024 - 05.2025
Bachelor of Arts - Clinical Psychology
Stephen F. Austin State University